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Can't enable Voice Match

  1. roel5684 Cupcake Mar 2, 2019

    roel5684, Mar 2, 2019 :
    @Selas:
    No, unfortunately still no access to VoiceMatch (still greyed out) and no response on "ok Google" voice command neither. I'm on OnePlus 6T Dutch as 1st language
     
    Last edited: Mar 2, 2019

    #81
  2. nojas Cupcake Mar 20, 2019

    nojas, Mar 20, 2019 :
    I found the solution that works for me on my 6T.
    I closed the setting app just after adding my voice sample(without hiting ok button).
    But itn turns off when I try to go yo this setting again.
     

    #82
  3. nojas Cupcake Mar 21, 2019

    nojas, Mar 21, 2019 :
    Finally solved the problem by enabling another language of device and switching it at my language again.
     

    #83
  4. Shpend.Mustafa Cupcake Apr 1, 2019

    Shpend.Mustafa, Apr 1, 2019 :

    Hi!

    i did the same and it work! but i got to stick to the English language. If i switch it back to swidish, then google assistent turn off as a result.
     

    #84
  5. frisoroel84 Cupcake Apr 27, 2019

    frisoroel84, Apr 27, 2019 :
    come on. It's just saying he's to blame. No evidence mentioned. This doesn't bring us further.
    Fact is that the same Google App version works on my son's Samsung Note 8 but neither on my OPO or Op6T.
    In my humble opinion OnePlus doesn't authorize Google Voice Match. If it is not authorized the app can not listen to an "hey google” request.
     

    #85
  6. M1541677725905 Cupcake May 14, 2019

    M1541677725905, May 14, 2019 :
    this fixed it for my op6t

    settings, apps, Google, storage, clear storage and clear cache

    then

    settings
    Google
    voice
    retrain voice

    magic , ok Google works again
     

    #86
  7. frisoroel84 Cupcake May 14, 2019

    frisoroel84, May 14, 2019 :
    @M154....
    This has been mentioned a dozen times and I've tried it multiple times but alas.
    Are you sure that your VoiceMatch was originally greyed out or was it active but training was impossible. In my case the VM is consequently greyed out so I don't have any permission to voice-train whether or not cleaning cache nor memory.
    Roel
     

    #87
  8. nathieman Ice Cream Sandwich Jun 12, 2019

    nathieman, Jun 12, 2019 :
    I have found the weirdest solution to this. With the voice model trained I open assistant and make sure it's not already listening for commands. So the little mic should be showing at the bottom of the screen. Then I just say hey google and it prompts me to enable the voice detection like it would when trying to enable it in the settings.

    Somehow this enables it, going back to the settings page where you can enable voice match will however disable it again! So I'm unable to unlock my phone with voice match since I can't toggle that setting.

    If it doesn't trigger, enable and disable Google assistant in the same place you can('t) enable voice match.
     

    #88
  9. Md Aquib Ansari Cupcake Jun 13, 2019


    #89