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Can't get past paypal on preorder...

  1. jahcks
    Cupcake Nov 17, 2014

    jahcks , Nov 17, 2014 :
    Whenever I select my visa to pay I always get a "whoops, looks like something went wrong." And I can't do anything else... Anyone else encounter this problem?

    Update:

    So I have received confirmation from paypal that I have my orders submitted (only thing is I got three instead of one because I tried a couple more times after...) but no e-mail confirmation from oneplus yet... Still confused whether my order went through or not..
     
    Last edited: Nov 17, 2014

    #1
    Domscottie and Spozy like this.
  2. red2112969
    Donut Nov 17, 2014


    #2
  3. Zuma
    Cupcake Nov 17, 2014

    Zuma , Nov 17, 2014 :
    Yep me too, But got mail from paypal of the payment (reservation)
     

    #3
  4. Azad13
    Froyo Nov 17, 2014


    #4
  5. moosestang
    Eclair Nov 17, 2014


    #5
    Spozy likes this.
  6. Oliver-Birch
    Honeycomb Nov 17, 2014


    #6
  7. ceown
    Gingerbread Nov 17, 2014

    ceown , Nov 17, 2014 :
    Yep. Mine went whoops a few times, paypal says it complete, but the pre-order page says it didn't complete.

    Edit: Paypal does show the transaction as being done. Are there steps past the paying them? I can't get the pre-order site to load past a payment screen.
     

    #7
  8. sh3llshock
    KitKat Nov 17, 2014


    #8
  9. shoops99
    Cupcake Nov 17, 2014

    shoops99 , Nov 17, 2014 :
    I got the "whoops something went wrong" message also. But I got an email from paypal confirming my purchase/pre-order. Does that mean I am all set or do I have to try again?

    Thanks
     

    #9
  10. vmshah
    Eclair Nov 17, 2014


    #10
  11. Chris Haerr
    Eclair Nov 17, 2014


    #11
    Madhawk1995 likes this.
  12. PeterLustig93
    Cupcake Nov 17, 2014

    PeterLustig93 , Nov 17, 2014 :
    same here-.- Got 3 email with confirmation from paypal. but the "whoops" every time

    4th time made it happen. but now i got 2 to 3 weeks, instead of 1-2 weeks delivery :O
     

    #12
  13. Robbor
    Cupcake Nov 17, 2014

    Robbor , Nov 17, 2014 :
    mine is stuck on 'Processing...' - any advice? Is this paypal or OnePlus?
     

    #13
  14. Spozy
    Gingerbread Nov 17, 2014

    Spozy , Nov 17, 2014 :
    I am so over this company man, seriously. Both times I try to order, it just doesn't work.
    I was 1-2 weeks estimated time, now I am 2-3 weeks. I also got the PayPal error.
     

    #14
  15. jahcks
    Cupcake Nov 17, 2014

    jahcks , Nov 17, 2014 :
    Oh... I see the email too.. except because I saw the "Whoops" message, I thought it didn't go through so I tried 3 more times... and now on my paypal account I have 3 pending charges... ugh
     

    #15
  16. Jadefalkon
    Donut Nov 17, 2014

    Jadefalkon , Nov 17, 2014 :
    I just tried all of my browsers and the same thing is happening. The first time I tried it showed 1-2 weeks to ship, now it is showing 2-3 weeks. I stayed up all night and now I still can't order it.
     

    #16
  17. Necronaut
    Ice Cream Sandwich Nov 17, 2014


    #17
  18. KWil1
    Eclair Nov 17, 2014

    KWil1 , Nov 17, 2014 :
    3rd time was the charm for me. Hope you get through!
     

    #18
    Madhawk1995 and Spozy like this.
  19. asianxego
    Froyo Nov 17, 2014

    asianxego , Nov 17, 2014 :
    I see the email from paypal like all of you, but i just didn't recieve any confirmation emails from oneplus. so my question is are we suppose to get an email immediate if we preordered properly or does it take a few days?
     

    #19
  20. shiblee1
    Cupcake Nov 17, 2014


    #20