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cant install app from play store via OnePlus 7

  1. Microsoftuser018
    Gingerbread Jan 21, 2020

    Microsoftuser018 , via OnePlus 7 , Jan 21, 2020 :
    Hello People!! since you all are fine i guess.... . I'm not fine with what's going on in my phone....

    since some days ago... i have started noticing I'm not able to install apps 😶 i have 40GB free.. that's enough i guess... but what's the actual problem I don't know... please if anyone could figure out...

    before people say anything i have already tried

    1. Reinstalling Play Store & Services( Clear Data and Cache )
    2. Checked all Permissions.
    3. Reset all Apps Preferences and restarting my device.
    4. Last but not least Tried to install same app from outside play store...still got same issue.

    Applications affected -

    1. Facebook Messenger
    2. Facebook Messenger Lite
    3. Facebook
    4. Facebook Lite .
    5. Instagram.

    i have OnePlus 7 ( Android 10 / Oxygen OS 10.3.0 )

    i have tried same apps on other phone...and they were able to install it successfully 😶.

    here are the screenshots .

    1579612312227.jpg

    1579612312195.jpg


    ( giving screenshot of one of the above app is enough to understand i guess. )

    Please do look People and OnePlus on it and Help me out . [e]1f64f[/e]

    thanks.
     
    Last edited: Jan 21, 2020

    #1
  2. mateusz91
    Honeycomb Jan 21, 2020


    #2
    Microsoftuser018 likes this.
  3. Didit_Anshari
    Gingerbread Jan 21, 2020


    #3
    Microsoftuser018 likes this.
  4. SpencerAR
    Gingerbread Jan 21, 2020

    SpencerAR , Jan 21, 2020 :
    Have you either restarted or completely shut the phone down before trying again?

    All of the apps seem to be related to Facebook. Do you have any FB apps already installed on the device? If so, perhaps clearing data/cache/updates from those?
     

    #4
  5. Microsoftuser018
    Gingerbread Jan 21, 2020

    Microsoftuser018 , via OnePlus 7 , Jan 21, 2020 :
    just to be sure how will i have any Facebook app installed ? when I'm not even able to install it from Play store or any other third party 🥺
     

    #5
  6. Microsoftuser018
    Gingerbread Jan 21, 2020

    Microsoftuser018 , via OnePlus 7 , Jan 21, 2020 :
    already did once due to storage and slow down issue .

    if i need to do it again... i will not do reset again [e]1f494[/e]. it pains to get everything in place.
     

    #6
  7. Microsoftuser018
    Gingerbread Jan 21, 2020


    #7
  8. mateusz91
    Honeycomb Jan 21, 2020

    mateusz91 , via OnePlus 7 Pro , Jan 21, 2020 :
    maybe it is some bug. open files manager go to Android/data and delete 2 folders: com.facebook.orca and com.facebook.katana then go to folder Android/obb and delete those two folders also here.
     

    #8
    F1556204523619 likes this.
  9. SpencerAR
    Gingerbread Jan 21, 2020

    SpencerAR , Jan 21, 2020 :
    I don't own a OnePlus device so I do not know what applications come standard. Had you tried restarting/power off the device already?
     

    #9
  10. Microsoftuser018
    Gingerbread Jan 21, 2020

    Microsoftuser018 , via OnePlus 7 , Jan 21, 2020 :
    already mentioned whatever i did.. and yes I tried.
     

    #10
  11. Microsoftuser018
    Gingerbread Jan 21, 2020

    Microsoftuser018 , via OnePlus 7 , Jan 21, 2020 :
    done still facing same thing. [e]1f494[/e]
     

    #11
  12. SpencerAR
    Gingerbread Jan 21, 2020

    SpencerAR , Jan 21, 2020 :
    Had you installed at any point in time any kind of security software on your device? Perhaps its interfering with the installations of other programs?
     

    #12
  13. Microsoftuser018
    Gingerbread Jan 21, 2020

    Microsoftuser018 , via OnePlus 7 , Jan 21, 2020 :
    i never use those shit apps 🤣🤣🤣🤣 i never touched any security settings or installed any apps which could stop apps from installing in my phone...
     

    #13
    F1556204523619 likes this.
  14. LordMaddhi
    Cupcake Jan 22, 2020


    #14
  15. akks
    KitKat Jan 22, 2020

    akks , Jan 22, 2020 :
    You are microsoft user. So... ;)
     

    #15
  16. Microsoftuser018
    Gingerbread Jan 22, 2020

    Microsoftuser018 , via OnePlus 7 , Jan 22, 2020 :
    technically I'm windows user ...all rounder windows user but i also used android too... and now currently I'm using Android 😶
     

    #16
  17. D1571609864561
    Cupcake Oct 26, 2020

    D1571609864561 , Oct 26, 2020 :
    Hi, May I know if you have resolved the issue with installing the apps on one plus. If so, please suggest the solution here, as I am also facing the same issues.
     

    #17
  18. Artemus.
    Nougat Oct 26, 2020

    Artemus. , Oct 26, 2020 :
    This is from January when A10 first got released.
     

    #18