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Can't order one plus one

  1. KingElessar
    Gingerbread Nov 9, 2014

    KingElessar , Nov 9, 2014 :
    So I just received an invite for the sandstone black phone and if I click on "use it" for my invite, it takes me to a page where I can click to buy the phone, but if I click that it tells me to log in, so I press the login in button and it tells me that I must enter my last and first name to shop. So I went to my account and I entered my first and last name, but it still does the same thing when I try to order it!!
     

    #1
  2. KingElessar
    Gingerbread Nov 9, 2014


    #2
  3. Ozymandias22
    Eclair Nov 9, 2014


    #3
  4. Ozymandias22
    Eclair Nov 9, 2014

    Attached Files:


    #4
    KingElessar likes this.
  5. KingElessar
    Gingerbread Nov 9, 2014

    KingElessar , Nov 9, 2014 :
    Yes this is exactly the same thing I have and it isn't fixed by entering my name!!
     

    #5
  6. Ozymandias22
    Eclair Nov 9, 2014

    Ozymandias22 , Nov 9, 2014 :
    I have exactly the same problem
     

    #6
  7. Ozymandias22
    Eclair Nov 9, 2014

    Ozymandias22 , Nov 9, 2014 :
    Yes same here, driving me crazy, I finally get an invite, and then this....
     

    #7
  8. KingElessar
    Gingerbread Nov 9, 2014

    KingElessar , Nov 9, 2014 :
    If my invite expires before this is fixed I will be quite mad.... :mad:
     

    #8
  9. Ozymandias22
    Eclair Nov 9, 2014

    Ozymandias22 , Nov 9, 2014 :
    the problem has been resolved, with you as well? I was able to buy it now after I logged in.
     

    #9
  10. oneplusdoc
    Jelly Bean Nov 9, 2014

    oneplusdoc , Nov 9, 2014 :
    Change the country at the bottom of your page by clicking on that flag and then try your account..
     

    #10
  11. KingElessar
    Gingerbread Nov 9, 2014

    KingElessar , Nov 9, 2014 :
    The problem was solved for me as well... just had to wait overnight for one plus one servers to update my information.
     

    #11