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Can't update apps on Google play store with Wi-Fi on via OnePlus 9 Pro

  1. Helder_DAlmeida
    Marshmallow Jan 27, 2022

    Helder_DAlmeida , via OnePlus 9 Pro , Jan 27, 2022 :
    Hello 👋
    I'm facing a issue with Google play store app. When i have the Wi-Fi connections on i can't update my apps. When i disconnect it and I'm connected to mobile network instantly starts updating all apps.
    Android 12 C. 44 Europe
    Already clear app cache
     

    #1
    cakecup likes this.
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jan 27, 2022


    #2
    Helder_DAlmeida likes this.
  3. the_o2
    OnePlus 9 Series Expert Community Expert Jan 27, 2022

    the_o2 , Jan 27, 2022 :
    Check might be Wi-Fi usage is disabled for Play Store app.
     

    #3
    Helder_DAlmeida likes this.
  4. Helder_DAlmeida
    Marshmallow Jan 27, 2022


    #4
    the_o2 likes this.
  5. Helder_DAlmeida
    Marshmallow Jan 27, 2022


    #5
  6. the_o2
    OnePlus 9 Series Expert Community Expert Jan 27, 2022

    the_o2 , Jan 27, 2022 :
    Press and hold the Play Store app
    App info
    Mobile data and Wi-Fi
     

    #6
    Helder_DAlmeida likes this.
  7. Helder_DAlmeida
    Marshmallow Jan 27, 2022


    #7
  8. Helder_DAlmeida
    Marshmallow Jan 27, 2022


    #8
    the_o2 likes this.
  9. the_o2
    OnePlus 9 Series Expert Community Expert Jan 27, 2022


    #9
    Helder_DAlmeida likes this.
  10. Helder_DAlmeida
    Marshmallow Jan 27, 2022

    Helder_DAlmeida , via OnePlus 9 Pro , Jan 27, 2022 :
    My friends the issue continues... Can't update when Wi-Fi is connected
     

    #10
  11. the_o2
    OnePlus 9 Series Expert Community Expert Jan 28, 2022

    the_o2 , Jan 28, 2022 :
    Is it same if you use hotspot?
     

    #11
    Helder_DAlmeida likes this.
  12. Helder_DAlmeida
    Marshmallow Jan 28, 2022

    Helder_DAlmeida , via OnePlus 9 Pro , Jan 28, 2022 :
    Yes. Simple it's some kind bloked when it's Wi-Fi connected. And another "Strange" thing, i have the Wi-Fi connection for 5G or "normal". The system always choose the "normal" connection first, so every time i need to go to Wi-Fi settings and choose the best and fast connection... It's really annoying 😕
     

    #12
    the_o2 likes this.
  13. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jan 29, 2022

    Swejuggalo , Jan 29, 2022 :
    An idea. A long shot but still. In Connection and sharing. Private DNS.
    Add a custom one. For example one.one.one.one

    Let's see if that changes something. Perhaps reboot too.
     

    #13
    Helder_DAlmeida likes this.
  14. Helder_DAlmeida
    Marshmallow Jan 29, 2022

    Helder_DAlmeida , via OnePlus 9 Pro , Jan 29, 2022 :
    Thanks for the help my friend.
    Regarding the updating apps I clear cache and data. It did not work. After i uninstall updates and reboot. It's working.
     

    #14
    Swejuggalo likes this.
  15. MMiguens
    Donut Jan 30, 2022

    MMiguens , Jan 30, 2022 :
    I'm having the same problem but I can't solve it... Can you please explain?
     

    #15
    Helder_DAlmeida likes this.
  16. Helder_DAlmeida
    Marshmallow Jan 30, 2022

    Helder_DAlmeida , via OnePlus 9 Pro , Jan 30, 2022 :
    Hello 👋
    Clear the cache and date of the app store. Then uninstall the updates. Reboot, it worked for me.
     

    #16
  17. MMiguens
    Donut Jan 30, 2022


    #17
    Helder_DAlmeida likes this.
  18. Helder_DAlmeida
    Marshmallow Jan 30, 2022


    #18
  19. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jan 30, 2022

    Swejuggalo , Jan 30, 2022 :
    Perhaps try the same for Play Services.
     

    #19
    Helder_DAlmeida likes this.
  20. MMiguens
    Donut Jan 30, 2022


    #20
    Helder_DAlmeida likes this.