5
[Submitted] Can't update gallery app

  1. Celao1982
    Eclair Sep 17, 2020

    Celao1982 , Sep 17, 2020 :
    I can't update gallery app using Google play
     

    #1
    minkush, actor90, Pirkw and 2 others like this.
  2. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Sep 17, 2020

    Ghazala.Yasmeen , Sep 17, 2020 :
    We have made a note of this and our developer team is currently working on this. We will keep you posted regarding the further updates. We appreciate your support and patience in this regard.

    Regards,
    Ghazala
     

    #2
  3. Celao1982
    Eclair Sep 28, 2020


    #3
    KING57 likes this.
  4. PeaceMaker_K2
    Froyo Sep 29, 2020

  5. Thurayn
    Cupcake Oct 5, 2020


    #5
  6. R1602458343652
    Cupcake Oct 12, 2020


    #6
  7. Raevmiza
    Cupcake Oct 12, 2020


    #7
  8. Celao1982
    Eclair Oct 12, 2020


    #8
  9. X1592490579860
    Cupcake Oct 14, 2020

    X1592490579860 , Oct 14, 2020 :
    I have the same bug, bigger apps can't be updated through the playstore.
    (it's downloading more data than needed (for example 800mb but the size of the update is only about 600mb) and after a delay it's saying "can't update <app> from Playstore")

    Today I could not even install Call of Duty mobile, with nearly the same error message (Can't install <app> from Playstore)
    (Wiping play store app and data cache and rebooting has not solved it)
     

    #9
    minkush likes this.
  10. Celao1982
    Eclair Oct 14, 2020


    #10
  11. X1592490579860
    Cupcake Oct 14, 2020


    #11
  12. Celao1982
    Eclair Oct 15, 2020

    Celao1982 , via OnePlus 8 Pro , Oct 15, 2020 :
    Dude I get my wife's galaxy note 10 I can install everything that I can't on this phone and also does not have green tint nor black crush and its cheaper
     

    #12
  13. Celao1982
    Eclair Oct 15, 2020


    #13
  14. NenadPirnat
    Cupcake Oct 18, 2020

  15. Celao1982
    Eclair Oct 18, 2020


    #15
  16. Selva2792
    Cupcake Oct 19, 2020

    Selva2792 , via OnePlus 8 , Oct 19, 2020 :
    Same here. After updating OS11 can't able to update gallery app via goole play store. It's also downloads extra data than it was mentik ed there.
     

    #16
    Celao1982 likes this.
  17. prash723
    Cupcake Oct 20, 2020

  18. Akshaypand
    Froyo Oct 20, 2020

    Akshaypand , via OnePlus 8 , Oct 20, 2020 :
    Yes, same here. I am getting error in play store. I had a chat with a customer support executive and they assured me that this and few other bugs will be fixed in next mini update.
     

    #18
    X1592490579860 likes this.
  19. Celao1982
    Eclair Oct 21, 2020


    #19
  20. Akshaypand
    Froyo Oct 22, 2020

    Akshaypand , via OnePlus 8 , Oct 22, 2020 :
    The twitter support for oneplus says:

    "We understand your concern. We would like to inform you that after communicating with the Google play team, it is mainly due to the server load problem. The APP update might take several days to push to all devices. We will keep communicating with the Google play team to improve this situation."

    Chat support blames the update and social media team blames google servers. I think they themselves are not clear about the source of the problem.
     

    #20