LavaDragon , via OnePlus 8 Pro , May 19, 2020 : I can't us AR apps in general like google tape measure, or Amazon view in room ! Does anyone else have this issue, or did you find out a work around ??
LavaDragon , via OnePlus 8 Pro , May 20, 2020 : thanks for the reply, at least I know Im not alone, I will let you know if I learn anything !!
marceltex , May 28, 2020 : I've also been experiencing issues with ARCore on my OnePlus 8 Pro. On my OnePlus 8 Pro, ARCore apps launch fine and they detect my device is ARCore compatible, then it asks me to move my hand around to scan the surroundings. I do this, but my device just stays in this state forever. I have tried it in a really big room, moved my hand, even walked around a bit, but nothing. The device just keeps telling me to move my hand around. This happens on every ARCore app I've tried. I have not been able to successfully see an AR object on my OnePlus 8 Pro
chubs12 , May 30, 2020 : Same! It actually never "activates" somehow, just asking me to move "left to right" and.. yeah.. dunno why.
BotijoMNF , via OnePlus 8 Pro , May 31, 2020 : Same thing, I have noticed it for some time now. Anyone knows if is there any fix to it?
LavaDragon , via OnePlus 8 Pro , Jun 5, 2020 : I don't know but I hope OnePlus fixes it !! I really hope that thay do, because I don't want to go to another brand, I love OnePlus phone's !!
accrfc , via OnePlus 8 , Jun 29, 2020 : I'm also having this problem. Is this an issue with my personal device or with OP8 phones in general? I'm still under my warranty, wondering whether to return it now.
smaberg , Jun 30, 2020 : Reported this bug to OnePlus long ago and also recent, they got all my logs etc. I encourage everyone to do this
O1575059395117 , via OnePlus 8 , Jul 1, 2020 : The op people said it's a known issue with the OP8/8+, and that they are working on a fix. I have the same issue, and would hate it to return the phone over this, as I do need this feature for my job
firoz3321 , Jul 9, 2020 : I uninstalled the AR Core Play Services, then Updated the AR Code Play Services then restarted the Mobile and it started working.
Martinsfail , via OnePlus 8 Pro , Jul 9, 2020 : Has worked for me once. after I closed the Google Measure app and opened it again, it didn't work again.
firoz3321 , via OnePlus 8 , Jul 12, 2020 : Even 10.5.9 update didn't resolve the issue. And oneplus is proudly launching the Nord mobile in AR mode. Installed the Nord AR app and it doesn't work either. Spending huge amounts of money and facing such issues with no response from official oneplus is frustrating and disappointing.
