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Can't view bank account statements via OnePlus 8T

  1. H1603656047058
    Cupcake Dec 9, 2021

    H1603656047058 , via OnePlus 8T , Dec 9, 2021 :
    I have a OnePlus 8T and I have an account with PC and Tangerine. I tried to view my statement on PC Financial and it said there was an error. I messaged the bank and they said the typical "clear cache, restart phone, uninstall and reinstall". I did so and nothing. I then checked Tangerine and it continuously opens Google App to Google PDF Viewer and I only have the option to uninstall. Is anyone else having the same issue?
     

    #1
  2. Tobikage
    General Support Expert Award 2021 Dec 9, 2021

    Tobikage , Dec 9, 2021 :
    Did you try to Clear default apps set for opening PDF ?
    Install Adobe reader and set that to default ?

    Usually helps if you can screenshot and post what error you're getting.
     

    #2
  3. H1603656047058
    Cupcake Dec 9, 2021

    H1603656047058 , via OnePlus 8T , Dec 9, 2021 :
    Yes, tried all of that. The error message is PC Financial and the Google app is Tangerine.
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    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 9, 2021


    #4
  5. BetaBot
    Jelly Bean Dec 9, 2021


    #5