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Capacitive button malfunctioning

  1. R1552314716904 Cupcake Jun 17, 2019

    R1552314716904, Jun 17, 2019 :
    My phone always shows on Headphone mode, though headphones are disconnected. also the capacitive screens buttons of both the sides- recent app and back button, not functioning at all. I have made factory reset even but no use.
     

    #1
  2. sommersy KitKat Jun 17, 2019

    sommersy, Jun 17, 2019 :
    Sounds like a hardware failure of at least 1 kind. (Although there's a chance the headphone jack thing could be addressed by cleaning it out well...try compressed air)

    You could call support, or find spare parts (like the connections to the cap buttons) to replace if you feel you can fix your own phone
     

    #2
    Paschfire likes this.
  3. R1552314716904 Cupcake Jun 17, 2019


    #3
  4. sommersy KitKat Jun 17, 2019

    sommersy, Jun 17, 2019 :
    It's (an outside) possibilty that your headphone jack port is malfunctioning and showing up wrong in the UI because there's dirt lodged in it. If not, you'll have to replace it. Also, you might need to do the same with the cap buttons (which, like the headphone port, is connected to the main board with little cable things).
     

    #4
    Paschfire likes this.
  5. R1552314716904 Cupcake Jun 17, 2019


    #5