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Clone Phone did NOT transfer all of my data (IMPORTANT Messages and Call history missing) via OnePlus 7 Pro T-Mobile

  1. E1632063138227 , via OnePlus 7 Pro T-Mobile , Sep 19, 2021 :
    Greetings,

    I recently replaced my device as it stopped charging, before doing so I verified that ALL DATA had been BACKED UP. I'm missing important messages, photos and attachments 😳!!!! Why did this happen?
    How do I retrieve all of the deleted MESSAGES and Call log history after Clone Phone transfer?? Please advice?
     

    #1
  2. Artemus
    Community Hero 2020 Sep 19, 2021

    Artemus , Sep 19, 2021 :
    I wasn't aware SMS or call histories were saved during backups? Those are usually saved on the SIM.
     

    #2
    Shailender Sharma likes this.
  3. E1632063138227 , via OnePlus 7 Pro T-Mobile , Sep 20, 2021 :
    I've had to perform this action (replacement) before having no issues! So, my question is where is the data stored on the OnePlus7 Pro? How do I retrieve all of my messages? I keep getting the run around?
     

    #3
  4. Artemus
    Community Hero 2020 Sep 20, 2021

    Artemus , Sep 20, 2021 :
    Like I said, I don't think SMS messages/attachments are saved on the phone, they're usually tied to the SIM card. I'm guessing you don't have the previous phone anymore?
     

    #4
    Shailender Sharma likes this.

  5. #5