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[CLOSED]911 Emergency Calls

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  1. H1569423077324
    Cupcake Jan 18, 2021

    H1569423077324 , Jan 18, 2021 :
    Hello, 911 emergency calls do not show up in my call history. I need to see these calls. Please advise.
     

    #1
  2. Raza_Dawar
    Froyo Jan 19, 2021


    #2
  3. Muhsin_Sultan
    Ice Cream Sandwich Jan 19, 2021


    #3
  4. H1569423077324
    Cupcake Jan 19, 2021

    H1569423077324 , Jan 19, 2021 :
    I did that a long time ago, saving 911 as a contact does not work. Please do not provide misinformation.
     

    #4
  5. H1569423077324
    Cupcake Jan 19, 2021

    H1569423077324 , Jan 19, 2021 :
    Tried already. This does not work.
     

    #5
  6. H1569423077324
    Cupcake Jan 19, 2021

    H1569423077324 , Jan 19, 2021 :
    Can someone from OnePlus please explain why 911 emergency calls do not show up in the call history. Furthermore, how do I get them to show. From what I understand this is something that is manufacturer specific as some device manufacturers limit this function.
     

    #6
  7. Muhsin_Sultan
    Ice Cream Sandwich Jan 20, 2021

    Muhsin_Sultan , via OnePlus 6 , Jan 20, 2021 :
    I'm using a oneplus 6 with a custom rom, i dialled a emergency number and it didn't show up too. Anyway what's the fuss why do u need to see the logs so badly
     

    #7
  8. H1569423077324
    Cupcake Jan 20, 2021

    H1569423077324 , Jan 20, 2021 :
    I'm a 911 engineer for a large wireless provider, we routinely test 911 nationwide on a daily basis.
     

    #8
  9. Muhsin_Sultan
    Ice Cream Sandwich Jan 21, 2021

    Muhsin_Sultan , via OnePlus 6 , Jan 21, 2021 :
    Pretty sure the calls will still show up on the "large wireless providers" side, check there
     

    #9
  10. H1569423077324
    Cupcake Jan 21, 2021

    H1569423077324 , Jan 21, 2021 :
    Pleas stop responding. You're providing no valuable information whatso ever.
     

    #10
  11. hmrks
    Jelly Bean Moderator Jan 21, 2021

    hmrks , Jan 21, 2021 :
    If you need official information this is the wrong place for you, the users above tried to help you.
    Please contact the customer support for a definite answer: Contact us - OnePlus (Global).
    Thanks.
     

    #11
  12. SoniaB
    Community Hero 2020 Head Moderator Jan 22, 2021

    SoniaB , Jan 22, 2021 :
    @H1569423077324 you reported your thread closure.
    To clarify:

    911 calls do not appear in most smartphones call history. I assume this is to protect the caller. For example, if the caller was a victim of domestic abuse.

    However, they are logged by your carrier, and will show up in call logs that police obtain for any legal requirement. You may be able to contact your network provider and ask for your call log information.

    If you are looking for an official response from OnePlus specifically, then please contact support as per the link already provided by @puma95

    Thread closure is valid
     

    #12
    puma95 and McJader like this.