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[CLOSED] Both Sim Must Active While Using Internet via OnePlus 5T

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  1. C1591019479056
    Cupcake Sep 24, 2020

    C1591019479056 , via OnePlus 5T , Sep 24, 2020 :
    Hi
    I Request OnePlus To get Sorted With The Volte Thing As I use Airtel And Jio Sim Card In My OnePlus 5T when I Use The Internet Of Airtel The Range Of Jio Gets Vanished .Please Sort This Thing As Many Of The Phones In The Market Allow Both The Sim To be Active While Using Internet .If They Can Provide Such Type Of Technology Than Why OnePlus Is behind Of Them .
     

    #1
  2. R1530948757381
    Gingerbread Sep 24, 2020


    #2
  3. Tokolozi
    Nougat Sep 24, 2020

    Tokolozi , Sep 24, 2020 :
    This is because it's using a single shared modem between the two sims. If you want to have a device that handles both at the same time get a dual sim Active device instead.
     

    #3
  4. C1591019479056
    Cupcake Sep 25, 2020

    C1591019479056 , via OnePlus 5T , Sep 25, 2020 :
    What about OnePlus ..then we should Not Buy OnePlus ,You are suggesting us To buy Some Other Mobile Instead Of OnePlus.

    Dear Team ,
    Kindly Do The Needfull In Getting This Done
     

    #4
  5. Tokolozi
    Nougat Sep 25, 2020

    Tokolozi , Sep 25, 2020 :
    If you want this feature specifically then yes... buy another device from another brand. No one forces you to buy oneplus.
    Good luck finding one though, very few phones have dual sim active modems.
     

    #5
  6. yokumar30
    Gingerbread Sep 25, 2020

    yokumar30 , via OnePlus 5T , Sep 25, 2020 :
    That is something related to Hardware : cannot be done in OnePlus 5/5T, One plus supports this from OnePlus 6T.
    With Phones manufactured in 2017 , only one SIM can stay in 4G. Now when you turn data services to JIO , you can see Airtel having signal ( it has either 3G or 2G at that point ) . said:
    When you turn data services to Airtel , 4G is available to Airtel Sim, because JIO is pure 4G network , it doesn't have 3G or 2G its signal vanishes.
     

    #6
  7. pablofg1978
    Nougat Head Moderator Sep 25, 2020

    pablofg1978 , Sep 25, 2020 :
    Indeed
    Question answered
    Thread closed
     

    #7