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[CLOSED]Camera is not getting focused via OnePlus 3T

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  1. K1525798303923
    Cupcake Oct 12, 2019

    K1525798303923 , via OnePlus 3T , Oct 12, 2019 :
    Helllo Guys,

    My 3t back camera is not working properly. I'm not able to focus on a particular object. Camera is blured. It never gone in water , it happened all of a sudden.
     

    #1
  2. Paschfire
    KitKat Oct 12, 2019

    Paschfire , via OnePlus 3T Gunmetal , Oct 12, 2019 :
    This is a commonly known and widely reported HW defect of 3/3T devices, the rear camera looses the ability to focus, or fails to function completely.

    ... Also note, SW updates have nothing to do with the camera issue(s), so if the issue became apparent after an update to OO

    S, it's nothing more than pure coincidence

    I suggest you try clearing the App Data for the camera app from within System Settings. Failing that, if the issue persist after factory resetting the device, take or send your device into a OnePlus service center to have the rear camera module replaced.

    In the future try use the forums search to find answers to commonly asked questions, before creating unnecessary threads like this one. You will likely also find the solution faster than waiting for someone else providing one.

    For example here;

    https://forums.oneplus.com/threads/closed-oneplus-3-camera-refuses-to-focus.1117470/

    Or here,

    https://forums.oneplus.com/threads/camera-issue-after-update.1113903/
     
    Last edited: Oct 12, 2019

    #2
    K1525798303923 likes this.
  3. superplus
    English POC Assistant Head Moderator Oct 15, 2019

    superplus , Oct 15, 2019 :
    Hi, I'm sorry to hear you're facing this issue, please try as suggested by @Paschfire:
    Otherwise unfortunately there's not much you can do except take/send your device to be repaired. You can find details about this here: https://www.oneplus.com/support

    Please, in the future, in accordance with the forums' Terms & Rules (https://forums.oneplus.com/help/terms), do try to find an existing thread that might answer your queries, or to post in, since many threads have already discussed this subject:
    https://forums.oneplus.com/search/411215854/?q=camera blur focus&o=relevance&c[node]=200 202 262 203

    All the best to you and your camera unit, thanks for the detailed answer @Paschfire. Thread closed, any issues, feel free to PM: https://forums.oneplus.com/conversations/add?to=superplus
     

    #3
    K1525798303923 and Paschfire like this.