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[CLOSED]Help! How to sent to service center via OnePlus 6

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  1. ramky407
    Cupcake Dec 1, 2019


    #1
  2. Kytharsis
    Marshmallow Dec 1, 2019


    #2
    Bilalazeem54 likes this.
  3. ramky407
    Cupcake Dec 1, 2019


    #3
  4. Kytharsis
    Marshmallow Dec 1, 2019

    Kytharsis , Dec 1, 2019 :
    Contact OP support.
     

    #4
    Bilalazeem54 likes this.
  5. ramky407
    Cupcake Dec 1, 2019

    ramky407 , via OnePlus 6 , Dec 1, 2019 :
    i have contacted OnePlus toll-free number .they have given another number to reach them but they have always been busy line. that service to reach over 500 km
     

    #5
  6. Kytharsis
    Marshmallow Dec 1, 2019

    Kytharsis , Dec 1, 2019 :
    Online support?
     

    #6
    Bilalazeem54 likes this.
  7. ramky407
    Cupcake Dec 1, 2019


    #7
  8. LegolasX
    Jelly Bean Dec 1, 2019

    LegolasX , Dec 1, 2019 :
    not working properly as in, not warp charging or not fast charging?
    just courier the thing yourself i don't think it will charge that much.
    generally OnePlus picks up the returnable items themselves delivering the replacement or refund later.
     

    #8
  9. ramky407
    Cupcake Dec 1, 2019

    ramky407 , via OnePlus 6 , Dec 1, 2019 :
    which address i need to sent??...How they will get know it's from me??
     

    #9
  10. LegolasX
    Jelly Bean Dec 1, 2019

    LegolasX , Dec 1, 2019 :
    they didn't provide you with return address after you filed RMA?
    if not contact the the service and tell them you wish to ship the item yourself then ask their shipping address it may also be printed on your courier box that your item shipped with.
    they will know its from you because you will mention the return ID and your details.
    i am not sure how OnePlus handles return nowadays but when i replaced a faulty screen protector they sent a courier guy with with replacement, who also took the faulty item back to their warehouse.
     

    #10
  11. ramky407
    Cupcake Dec 1, 2019

    ramky407 , via OnePlus 6 , Dec 1, 2019 :
    they are simply saying contact OnePlus service center but they number is always busy .
     

    #11
  12. LegolasX
    Jelly Bean Dec 1, 2019

    LegolasX , Dec 1, 2019 :
    @SoniaB can you do something about this?
     

    #12
  13. SoniaB
    Nougat Senior Moderator Dec 1, 2019

    SoniaB , Dec 1, 2019 :
    Have you tried email or Live Chat?

    https://www.oneplus.in/support

    Scroll down to the bottom and you see different options to contact support other than just by telephone.

    If you still do not make any headway then PM me your case ID and I will escalate your case.
     

    #13
  14. ramky407
    Cupcake Dec 1, 2019

    ramky407 , via OnePlus 6 , Dec 1, 2019 :
    tierd every time same answer.they are giving different phone number
     

    #14
  15. SoniaB
    Nougat Senior Moderator Dec 1, 2019

    SoniaB , Dec 1, 2019 :
    So PM me your case ID and I will escalate for you
     

    #15
  16. ramky407
    Cupcake Dec 1, 2019


    #16
  17. Matt 80
    Lollipop Dec 1, 2019


    #17
    Kytharsis likes this.
  18. ramky407
    Cupcake Dec 1, 2019


    #18
  19. Matt 80
    Lollipop Dec 1, 2019


    #19
    Kytharsis likes this.
  20. ramky407
    Cupcake Dec 1, 2019

    ramky407 , via OnePlus 6 , Dec 1, 2019 :
    okay thanks
     

    #20