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[CLOSED]Is the 7 Pro 5G being abandoned Nov 26, 2020

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  1. elvis.kelly
    Eclair Nov 26, 2020

    elvis.kelly , Nov 26, 2020 :
    Hi there,

    Please don't close this thread: this is a genuine concern about how OnePlus is handling the 7 Pro 5G, and deserves discussion.

    Do other 7P5G users feel as if they are slowly being abandoned as problem children? Currently we are two updates behind everyone else on the 7 series. Today, the 1+6 has had the November security update, before we have.

    This is against a backdrop of inconsistent updates before now with no explanation as to why.

    Could someone from OnePlus please confirm what is happening. Are we still important? Is there a problem? Is OnePlus still committed to the 7P5G??

    7P5G users ... go!
     
    #1
    Zain_JR likes this.

  2. Zain_JR
    Cupcake Nov 26, 2020

    #2

  3. saikat64
    Froyo Nov 26, 2020

    #3

  4. J4t1np4r3kh
    OnePlus Accessory Tester Nov 26, 2020

    J4t1np4r3kh , via OnePlus 7 Pro , Nov 26, 2020 :
    Not sure about any other updates but I'm sure OP75G should get the OS11 update in the near future.

    However that is still no excuse for only 2 updates in the last year though!

    Let's hope that more updates come in soon
     
    #4

  5. E1558912633684
    Froyo Nov 26, 2020

    #5
    J4t1np4r3kh likes this.

  6. Artemus.
    Community Hero 2020 Nov 26, 2020

    Artemus. , Nov 26, 2020 :
    5G devices are AFAIK maintained by their respective carriers, not OnePlus, and have their own update schedules.
     
    #6
    J4t1np4r3kh likes this.

  7. elvis.kelly
    Eclair Nov 26, 2020

    #7

  8. J4t1np4r3kh
    OnePlus Accessory Tester Nov 26, 2020

    J4t1np4r3kh , via OnePlus 7 Pro , Nov 26, 2020 :
    As always you would know the answer 😂😂 And I wouldn't expect any less lol.



    After hearing this I'm so thankful I got the 7Pro instead of the 5G variant
     
    #8
    Artemus. likes this.

  9. elvis.kelly
    Eclair Nov 26, 2020

    elvis.kelly , Nov 26, 2020 :
    Completely agree. Explain or apologise. But saying nothing is just rubbish.

    So much for OnePlus and their funky reputation and promise of updates. Just appears to only be true for some customers, not all.
     
    #9

  10. elvis.kelly
    Eclair Nov 26, 2020

    elvis.kelly , Nov 26, 2020 :
    How do you mean maintained? That they create the updates or just approve them?
     
    #10

  11. Artemus.
    Community Hero 2020 Nov 26, 2020

    Artemus. , Nov 26, 2020 :
    Approve them. Carriers have to make sure they work with their service and takes months on end.
     
    #11

  12. pablofg1978
    Nougat Head Moderator Nov 26, 2020

    pablofg1978 , Nov 26, 2020 :
    Hello again, Like I said in your previus thread, updates are released when are ready.
    https://forums.oneplus.com/threads/closed-oneplus-7-pro-5g-no-updates.1350899/
    There is an existing thread open for any update related discussion, please dont create duplicate threads
    Closed
     
    #12

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