1
Other [Closed]Live chat

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  1. hugogamelas
    Gingerbread Oct 5, 2015

    hugogamelas , Oct 5, 2015 :
    Tried to get to talk with someone over at live chat, came up with the same result two times.
    Hours waiting and then it suddently stops, right now I'm 19th for more than an hour.

    Great job Oneplus!
     

    Attached Files:


    #1
    burniAT likes this.
  2. hugogamelas
    Gingerbread Oct 8, 2015

    hugogamelas , Oct 8, 2015 :
    Still no luck with the live chat. I guess there's no option but call them on the phone.
     

    #2
  3. israeljmf
    Froyo Oct 8, 2015


    #3
  4. israeljmf
    Froyo Oct 8, 2015

    israeljmf , Oct 8, 2015 :
    Is there even a phone number for support?
     

    #4
  5. am4155
    Donut Oct 8, 2015

    am4155 , Oct 8, 2015 :
    Hey all
    I got a One Plus Two invite a day ago. But when I tried to sign up for a OnePlus account with the email id to which I got the invite, I did not receive the confirmation email. Without the confirmation email, I couldn't login to claim the invite and the invite expired. I did contact Customer service before the invite expired.
    The person said they'd re-issue an invite within 24 hours (they said the original one would expire).
    It's been more than 24 hours now and there's been no response from Customer service on the issue yet. Can any one help with any ideas ? Any suggestions on what to do ?
     

    #5
  6. bartoffermans
    Gingerbread Oct 8, 2015

    bartoffermans , Oct 8, 2015 :
    Best solution is not buying this phone.
     

    #6
    am4155 likes this.
  7. hugogamelas
    Gingerbread Oct 8, 2015

    hugogamelas , Oct 8, 2015 :
    I will help by telling you not to buy oneplus. Worst deal ever, it can only be good if you get lucky and receive a perfect phone, because in case you have any issue you have already seen how its going to be and havent even bought the damn thing.
    Sad but true...
     

    #7
    am4155 likes this.
  8. am4155
    Donut Oct 10, 2015

    am4155 , Oct 10, 2015 :
    They customer service got back. They said I'll be getting a new invite in a 3-5 days. Should I go for OP2 or wait for Nexus 6P or 5X ? :p
     

    #8
  9. bartoffermans
    Gingerbread Oct 11, 2015

    bartoffermans , Oct 11, 2015 :
    6P is the movement. This phone is already dead. No rom support. No customer support.
    Buy that new nexus!
     

    #9
  10. karanb
    Cupcake Oct 15, 2015


    #10
  11. Marcelo De Filippis
    Cupcake Oct 15, 2015

    Attached Files:


    #11
  12. Marcelo De Filippis
    Cupcake Oct 15, 2015


    #12
  13. HaxxaN
    Ice Cream Sandwich Oct 16, 2015

    HaxxaN , Oct 16, 2015 :
    I dnt have any problem with live chat. But i do believe now that OPT is veryy buggy, only a lucky person will get a good phone. My OPT home button is completely dead now.
     

    #13
  14. hervenicol
    Donut Oct 16, 2015

    hervenicol , Oct 16, 2015 :
    First time I tried the support chat this afternoon I had the same issues as you.
    But this evening I reached a real operator, and the support was very good (as good as a Level1 support can be).
     

    #14
  15. cboursinos
    Honeycomb Nov 9, 2015

    cboursinos , Nov 9, 2015 :
    Go for NEXUS
     

    #15
  16. G_Géza_Gábor_Petrucsik
    Cupcake Dec 27, 2019


    #16
  17. G1579567181430
    Cupcake Jan 21, 2020


    #17
  18. G1579567181430
    Cupcake Jan 21, 2020


    #18
  19. BeingIncog
    Nougat Jan 21, 2020


    #19
    Bouncer71 likes this.