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[CLOSED] lock isssue in one plus7 Jul 11, 2019

Kalpesh_Sisodiya , Jul 11, 2019 :

jst go under security -> smart lock and there's the option to turn it off

 

pablofg1978 , Jul 11, 2019 :

You should read better before enabling features that you don't understand, and try to not blame others for your mistakes

 

chirag14790 , Jul 11, 2019 :

have already tried with it

 

the_o2 , Jul 12, 2019 :

Disable the face unlock and try again

 

chirag14790 , Jul 16, 2019 :

hello is there any solution for it?????

 

chirag14790 , Jul 16, 2019 :

i have already read all the features man FYI my smart lock also turn off still i am facing issue

 

chirag14790 , Jul 16, 2019 :

thank you for the suggestion it is already turn off still facing same issue

 

chirag14790 , Jul 16, 2019 :

the_o2

Disable the face unlock and try again​

face unlock is also disable.

 

Kalpesh_Sisodiya , Jul 16, 2019 :

same case happened with my frnd.. he approached service centre and it was solved

 

the_o2 , Jul 16, 2019 :

Then
report this bug here

https://forums.oneplus.com/feedback

Or
better to contact OnePlus support or visit their service center.

 

pablofg1978 , Jul 16, 2019 :

Post an screen shot of your smart lock settings

 

chirag14790 , Jul 16, 2019 :

please check it & let me know

 

pablofg1978 , Jul 16, 2019 :

This is just on body detection, I said the smart lock settings

 

chirag14790 , Jul 16, 2019 :

please help with find smart lock settings

 

pablofg1978 , Jul 16, 2019 :

Go to settings, security, smart lock and take a screen shot

 

chirag14790 , Jul 16, 2019 :

pablofg1978 , Jul 16, 2019 :

Go to smart lock, put your pin/password and then take a screen shot....

 

chirag14790 , Jul 16, 2019 :

pablofg1978 , Jul 16, 2019 :

There!! You have a trusted device.
That is why.
Next time READ BEFORE ENABLING THINGS THAT YOU DON'T UNDERSTAND