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[CLOSED] Major problems after Android 10 update in Oneplus 5 via OnePlus 5

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  1. J1570457089250
    Cupcake Jun 2, 2020

    J1570457089250 , via OnePlus 5 , Jun 2, 2020 :
    Major problems after update:

    1. Play store not opening (tried all work arounds. Does not help)

    2. File manager and Gallery is empty. Files are present in phone but not showing up. Can see the files if I try attaching files to mails.

    3. All Google apps are crashing

    4. Phone seems to be slow overall

    5. Heats up more when charging. Discharges fast.

    6. Phone will be in silent. Unable to On the ringtone. Settings app crashes when opened.

    7. Screenshot does not get saved since file manager does not work.

    8. Phone is not getting detected when connected to computer

    Phone has become 50% useless after update due to apps crashing or not working.

    DO NOT UPDATE WITHOUT BACKING UP YOUR DEVICE.
     

    #1
    coderboy007 likes this.
  2. sangkavr
    Cupcake Jun 2, 2020

    sangkavr , Jun 2, 2020 :
    Hi, I'm experircing some of those problem. The phone is really slow, sometimes doesn't respond to fingerprint but the big problem is the battery drain. from 100% to 5% during the night.

    Downgrade or open beta 3?
     

    #2
    coderboy007 likes this.
  3. Navinmholkar
    Gingerbread Jun 2, 2020


    #3
  4. sangkavr
    Cupcake Jun 2, 2020

    sangkavr , Jun 2, 2020 :
    I tried factory reset and it didn't solve. Then I let it fully discharge and I charge it until 100%, at the boot it seems (for now) a new phone. Any idea? I don't know what happened.
     

    #4
  5. T1577615703869
    Cupcake Jun 2, 2020

    T1577615703869 , Jun 2, 2020 :
    all my saved photos in the gallery is lost and all unwanted and deleted photos have turned up. how can I recover the photos. it was very precious for me. no statutory warning was given for upgrade and now all is lost.
     

    #5
  6. rohanjain99
    Eclair Jun 2, 2020

    rohanjain99 , Jun 2, 2020 :
    I also update my OnePlus 5, 10 days before through OTA , having no problem as specified above .
     

    #6
  7. pablofg1978
    Nougat Head Moderator Jun 2, 2020

    pablofg1978 , Jun 2, 2020 :
    Hello there,
    Please use the bug report platform to submit your issues directly to OnePlus
    Https://forums.oneplus.com/feedback
    You can also use the official update thread for further discussion
    https://forums.oneplus.com/threads/oxygenos-10-0-0-for-the-oneplus-5-and-5t.1231626/unread
    Thread closed
     

    #7