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[CLOSED] OnePlus 7 Pro 5G updates?

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  1. tomerlandsen
    Eclair Aug 7, 2019

    tomerlandsen , Aug 7, 2019 :
    Are updates still even planned for the OnePlus 7 Pro 5G? Last update was over a month ago (9.5.5). The regular OnePlus 7 Pro has had 3 subsequent updates since then, and we still haven't gotten several of the changes from the two updates prior to that. So that's 5 updates worth of stuff that just hasn't come to the 5G version yet, with no word from OnePlus or EE on the delays.

    This is incredibly frustrating. We bought a more expensive version of the device, yet support has been seriously lacking and it honestly feels like we're barely being given a second thought. This is my first OnePlus device and whilst I love everything else about this device, the support has been beyond disappointing. Would love an official word on this from OnePlus.
     

    #1
  2. IRhyiku
    Honeycomb Aug 7, 2019

    IRhyiku , Aug 7, 2019 :
    It's disgusting how they are treating us 5G users.
    Radio silence on updates, threads get locked if you ask with a "when it's done" message.
    The oneplus 3/T has a more up to date security patch than us now! it's absurd.
    Oneplus 7 Pro 5G - Pay more expect less.
     

    #2
    tomerlandsen likes this.
  3. suhantm
    Ice Cream Sandwich Aug 8, 2019

    suhantm , Aug 8, 2019 :
    9.5.7 is out :) The device has a different modem so I'm pretty sure updates will always be slightly slower, that is until 5G devices are the norm!
     

    #3
    ipsimprimis likes this.
  4. pablofg1978
    Nougat Head Moderator Aug 8, 2019

    pablofg1978 , Aug 8, 2019 :
    Indeed
    https://forums.oneplus.com/threads/oxygenos-9-5-7-for-oneplus-7-pro-5g.1086796/
    Please read and use this thread for updates related discussion.
    https://forums.oneplus.com/threads/software-update-excitement-thread.993639/
    Redundant thread closed
     

    #4