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Network/Connectivity [CLOSED] phone can't make and received a call via OnePlus 6

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  1. bukhory
    Cupcake Feb 27, 2020

    bukhory , via OnePlus 6 , Feb 27, 2020 :
    I live in Qatar, had 2 sim card from Ooredoo, both I used in 1 phone using OnePlus 6.
    1 sim card is working well, can make call and received a call
    the 2nd sim is only can have data. I can't have voice call.
    I had switched to sim 1 and viseversa.

    1582800736105.jpg


    I only had messaged that my voice services is temporary turn off.

    but, I had take the sim and tried on other device (snote 9).
    the sim card is working well.

    the conclusion is the sim is not working only on my op6.
    with op O2_Beta_34.

    I had call operators, that said their service is work properly.

    what should I do..?
     

    #1
  2. Horsault
    Marshmallow Moderator Feb 27, 2020

    Horsault , Feb 27, 2020 :
    As you're running beta test ROM, you should post in your beta test ROM version official announcement thread, as required.
    As your card is "turned off by your carrier", I'd insist on knowing why.
     

    #2
    Caomhin likes this.
  3. bukhory
    Cupcake Feb 27, 2020

    bukhory , Feb 27, 2020 :
    I'm sorry, if i had wrong posted, and i dont know how to move this thread to correct one.
    can you please moved for me..

    like I said, operators said there is service is turn off by them, if I tried the sim at other device its working.
     

    #3
  4. Caomhin
    KitKat Feb 27, 2020

    Caomhin , via OnePlus 6T , Feb 27, 2020 :
    You need to contact you mobile provider again, they are somehow blocking your OP phone.

    You posted this in another thread as well, where another poster said the issue was shown to be resolved by the Mobile ptovider

    https://forums.oneplus.com/threads/...r-carrier-for-sim-2-no-voice-services.928054/
     

    #4
    bukhory likes this.
  5. pablofg1978
    Spanish POC Assistant Head Moderator Feb 27, 2020


    #5
    Caomhin likes this.