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[CLOSED] Reminding OnePlus Team via OnePlus 7 Pro

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  1. ObamaKaMama
    Froyo Aug 3, 2020

    ObamaKaMama , via OnePlus 7 Pro , Aug 3, 2020 :
    Dear OnePlus team,

    It's great to see that there are new launches of phones every half year by OnePlus, but just to remind you that you are still associated with giving support to your old devices.

    I am using OnePlus 7 pro and still not recieved any update from more than 2 months and devices would be vulnerable as of now due to no security patches.
    So would request you to please provide timely update.

    PS: would request moderators not to close this thread with providing link of that timely update or with line 'updates will be provided once they are ready'
     

    #1
  2. GopalB.
    Nougat Aug 3, 2020

    GopalB. , Aug 3, 2020 :
    You answered yourself...
     

    #2
  3. jkb114
    Lollipop Aug 3, 2020

    jkb114 , Aug 3, 2020 :
    being 1-2 months behind is normal. You will get updates as according to the update schedule which was posted, it said that stable updates would come around every 2-3 months
    Follow the forum rules and they won't close the threads
     

    #3
    Artemus. and otto2 like this.
  4. Dresa91
    User of the Year 2016 Aug 3, 2020

    Dresa91 , Aug 3, 2020 :
    no team here. this is a user forum.
    why do you all think that this is an official support platform? why?
     

    #4
  5. ItsFarukh
    Froyo Aug 3, 2020

    ItsFarukh , via OnePlus 7 , Aug 3, 2020 :
    ..no team here? Then who review feedback section? Lol
     

    #5
  6. ObamaKaMama
    Froyo Aug 3, 2020

    ObamaKaMama , via OnePlus 7 Pro , Aug 3, 2020 :
    I always give opportunity for not storming thier brain on my question.. so there is always a answer hidden in my question
     

    #6
    TejanHazarika likes this.

  7. #7
    Artemus. and Tobikage like this.
  8. GopalB.
    Nougat Aug 3, 2020

    GopalB. , Aug 3, 2020 :
    We do have @dsmonteiro here... :p
     

    #8
    Artemus., B_Wrath and Dresa91 like this.
  9. Anmol_46
    Froyo Aug 3, 2020

    Anmol_46 , via OnePlus 7 , Aug 3, 2020 :
    Atleast they should provide us with the timeline or the probable date as to when they would release the update. They are focusing more towards the their newly launched oneplus 8 series as they got 2 updates in the month of july. Oneplus was a brand which used to focus their older user but now I think its gone completely. Should rethink buying oneplus phone in the future.
     

    #9
    1bhavin12001 and Z1539282623808 like this.
  10. shaibazkhan
    Donut Aug 3, 2020

    shaibazkhan , via OnePlus 7 Pro , Aug 3, 2020 :
    Should never think of buying it because no difference between a mid range device which gets updates after 2 months a while
     

    #10
  11. jkb114
    Lollipop Aug 3, 2020

    jkb114 , Aug 3, 2020 :
    https://forums.oneplus.com/threads/oneplus-software-maintenance-schedule.862347/
    Just search the forum.
    [​IMG]
     

    #11
    Artemus. likes this.
  12. jkb114
    Lollipop Aug 3, 2020

    jkb114 , Aug 3, 2020 :
    if you want quicker updates install the open beta
    https://forums.oneplus.com/threads/oxygenos-open-beta-16-for-the-oneplus-7-pro-and-7.1254277/
     

    #12
    Artemus. likes this.
  13. GopalB.
    Nougat Aug 3, 2020


    #13
    Artemus., B_Wrath and akks like this.
  14. fromsophie
    Honeycomb Aug 3, 2020

    fromsophie , Aug 3, 2020 :
    Then wait for the stable update. 2-3 months for updates is very quick in my experience
     

    #14
    Artemus. likes this.
  15. akks
    KitKat Aug 3, 2020

    akks , Aug 3, 2020 :
    Was about to say exactly this. You are fast 😁
     

    #15
    Artemus. likes this.
  16. GopalB.
    Nougat Aug 3, 2020

    GopalB. , Aug 3, 2020 :
    You don't have to tell me...
     

    #16
    Artemus. likes this.
  17. GopalB.
    Nougat Aug 3, 2020

    GopalB. , Aug 3, 2020 :
    How could you say something so awful to a sloth!!! :eek:
     

    #17
    Artemus. and B_Wrath like this.
  18. Dresa91
    User of the Year 2016 Aug 3, 2020

    Dresa91 , Aug 3, 2020 :
    come on. support and user forum are two different things
     

    #18
    Artemus. likes this.
  19. parag008
    Ice Cream Sandwich Aug 3, 2020


    #19
  20. akks
    KitKat Aug 3, 2020

    akks , Aug 3, 2020 :
    One month is too much, already the world is so "insecure"😁
     

    #20
    Artemus. likes this.