[CLOSED] Return the Product,Which was ordered by mistake

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  1. Manish2221
    Cupcake Mar 4, 2021

    Manish2221 , Mar 4, 2021 :
    Hi OnePlus Team
    Before few days I had intended to by USB C-type Charging Cable through Your official website , instead end up buying C to C type cable, by mistake. ( Order NO- M112102273686118041)

    Now , I want to return the product and I sincerely request you people to instead provide USB C- Cable in return. I am not asking for refund. Your Customer care representative clearly says that It cannot happen.

    As a OnePlus user ( For years), I believe that OnePlus has branded themselves as dependable and such mistakes happen as consumer and I had belief that Actual Product would be delivered to me.

    Hoping for best Co-operation from your side.


    G_plusone and DIVITH.C like this.
  2. G_plusone
    Nougat Mar 4, 2021

    Best Answer

    the_o2 likes this.
  3. ShreyasPatil_
    Jelly Bean Mar 4, 2021

    ShreyasPatil_ , via OnePlus 8T , Mar 4, 2021 :
    Hey Manish sorry to inform you that you cannot return the product ordered from OnePlus website. You can only place replacement request if there is any manufacturing defect according to the return policy. But yeah that's the truth, nothing can be done now.

    If I answered your question do mark it as best answer.

    Manish2221 likes this.

  4. #4
  5. Manish2221
    Cupcake Mar 4, 2021

  6. G_plusone
    Nougat Mar 5, 2021

    G_plusone , Mar 5, 2021 :
    You are welcome.
    Be aware next time :)

  7. maccamania
    Moderator Moderator Mar 5, 2021

    maccamania , Mar 5, 2021 :
    Hi, since your question has been answered, I close this thread. :)