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[CLOSED]screen burn warranty

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  1. sam.dhawade
    Cupcake Apr 16, 2019


    #1
  2. Liehjan
    Lollipop Apr 16, 2019

    Liehjan , Apr 16, 2019 :
    That depends from case to case, but it should not be covered. If you have burn in contact support or visit service center
     

    #2
    Matt 80 likes this.
  3. B_Wrath
    Marshmallow Apr 16, 2019

    B_Wrath , Apr 16, 2019 :
    Excessive pubg on full brightness?
     

    #3
    drl431, xnutzii and Matt 80 like this.
  4. sam.dhawade
    Cupcake Apr 16, 2019


    #4
  5. B_Wrath
    Marshmallow Apr 16, 2019

    B_Wrath , Apr 16, 2019 :
    Unless you tell what created it, how can we say?
     

    #5
    Matt 80 likes this.
  6. sam.dhawade
    Cupcake Apr 16, 2019


    #6
  7. B_Wrath
    Marshmallow Apr 16, 2019

    B_Wrath , Apr 16, 2019 :
    Then no way to are getting a free replacement. Pay the amount and get it changed
     

    #7
    xnutzii and Matt 80 like this.
  8. sam.dhawade
    Cupcake Apr 16, 2019

    Last edited: Apr 16, 2019

    #8
    Y1541792624368 likes this.
  9. B_Wrath
    Marshmallow Apr 16, 2019

    B_Wrath , Apr 16, 2019 :
    You are talking to users here. This is not customer support.
    And search about AMOLED burn in. It's not a OnePlus problem. It's a problem of all AMOLED screens.
    No company provides warranty replacement for AMOLED screen burn in.
     

    #9
    Matt 80 likes this.
  10. sam.dhawade
    Cupcake Apr 16, 2019

    Last edited: Apr 16, 2019

    #10
  11. B_Wrath
    Marshmallow Apr 16, 2019

    B_Wrath , Apr 16, 2019 :
    It is already mentioned in the warranty clause. You didn't care enough to read it.
    And try to make some sense while typing something. Use punctuations and form proper sentences. I can hardly understand what you are saying.
     

    #11
    Matt 80 likes this.
  12. JAGADISH BHATTA
    Ice Cream Sandwich Apr 16, 2019

    JAGADISH BHATTA , Apr 16, 2019 :
    You will get free replacement if you are in warranty just visit one plus service center and ask them to fix it.Screen burn doesn't comes under physical damage.

    Samsung replaces panel if within warranty.
     

    #12
    sam.dhawade likes this.
  13. sam.dhawade
    Cupcake Apr 16, 2019


    #13
  14. Liehjan
    Lollipop Apr 16, 2019

    Liehjan , Apr 16, 2019 :
    This is not true, you can't say it will be free because you can't know that!
     

    #14
    Matt 80 likes this.
  15. Liehjan
    Lollipop Apr 16, 2019

    Liehjan , Apr 16, 2019 :
    The phone is completely fine for gaming, but not gaming for 10hrs on full brightness(This is just an example) that may cause burn in... The Amoled display used is Samsung made, and Samsung makes the best Amoled panels on the market.

    Using the display and phone correctly will not cause burn in!
     

    #15
    Matt 80 and Nick 59 like this.
  16. B_Wrath
    Marshmallow Apr 16, 2019

    B_Wrath , Apr 16, 2019 :
    It is mostly not free. Screen burn in constitutes to physical damage due to abnormal use.
     

    #16
    Matt 80 likes this.
  17. Matt 80
    Lollipop Apr 16, 2019

    Matt 80 , Apr 16, 2019 :
    Not necessarily.

    But the op isn't using a Samsung.
     

    #17
    Liehjan likes this.
  18. JAGADISH BHATTA
    Ice Cream Sandwich Apr 16, 2019

    JAGADISH BHATTA , Apr 16, 2019 :
    Then I guess this is one more reason not to buy one plus device in future.
     

    #18
  19. JAGADISH BHATTA
    Ice Cream Sandwich Apr 16, 2019


    #19
  20. Liehjan
    Lollipop Apr 16, 2019

    Liehjan , Apr 16, 2019 :
    Stay away from all Amoled displays then... Buy a phone with LCD and you won't ever have the risk of burn-in :)
     

    #20
    xnutzii and Matt 80 like this.