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[CLOSED]Size of Whatsapp videos

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  1. felipemendes
    Jelly Bean Aug 14, 2019

    felipemendes , Aug 14, 2019 :
    From about a week ago, all videos I receive on whatsapp are being shown with size 262 kb, no matter the real size of the file. I had cleared cache of the phone, that solved the problem for about 3 minutes.

    Not a big deal, as the files are still playing as good as ever (meaining, sometimes they play at first, sometimes they need a few tries), but this new "bug" is puzzling me. Anyone else?

    Ah, also photos taken directly from whatsapp have white balance messed up. I just gave up using whatsapp camera and called it problem solved.
     

    #1
  2. nilaraveen
    Eclair Aug 15, 2019

    nilaraveen , Aug 15, 2019 :
    I have the same problem after updating version to 2.19.216.

    I reported to Whatsapp and the reply is as follows:

    Thanks for your message.

    Thanks for informing us about the issue; it'll be fixed in a future version of WhatsApp. Unfortunately, we can't provide any comments. Please visit our blog or Help Center to find out the latest information.

    Regards,
    Slade
    WhatsApp Support Team
     

    #2
  3. SoniaB
    Nougat Head Moderator Aug 15, 2019

    SoniaB , Aug 15, 2019 :
    This is an app and not device issue.
    Answered. Thread closed
     

    #3
    Artemus. likes this.