[CLOSED]Size of Whatsapp videos

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  1. felipemendes
    Jelly Bean Aug 14, 2019

    felipemendes , Aug 14, 2019 :
    From about a week ago, all videos I receive on whatsapp are being shown with size 262 kb, no matter the real size of the file. I had cleared cache of the phone, that solved the problem for about 3 minutes.

    Not a big deal, as the files are still playing as good as ever (meaining, sometimes they play at first, sometimes they need a few tries), but this new "bug" is puzzling me. Anyone else?

    Ah, also photos taken directly from whatsapp have white balance messed up. I just gave up using whatsapp camera and called it problem solved.

  2. nilaraveen
    Eclair Aug 15, 2019

    nilaraveen , Aug 15, 2019 :
    I have the same problem after updating version to 2.19.216.

    I reported to Whatsapp and the reply is as follows:

    Thanks for your message.

    Thanks for informing us about the issue; it'll be fixed in a future version of WhatsApp. Unfortunately, we can't provide any comments. Please visit our blog or Help Center to find out the latest information.

    WhatsApp Support Team

  3. SoniaB
    Nougat Head Moderator Aug 15, 2019

    SoniaB , Aug 15, 2019 :
    This is an app and not device issue.
    Answered. Thread closed

    Artemus. likes this.