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[Closed] small circle on top left of screen

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  1. G_av_phani_hDzJ
    Cupcake Feb 18, 2019

    Attached Files:


    #1
  2. ngydat
    KitKat Feb 18, 2019

    ngydat , Feb 18, 2019 :
    Do you see it all the time ?
     

    #2
  3. Daan_Eekhofアニメ
    Jelly Bean Feb 18, 2019


    #3
    nishitcs94 likes this.
  4. G_av_phani_hDzJ
    Cupcake Feb 18, 2019


    #4
  5. G_av_phani_hDzJ
    Cupcake Feb 18, 2019


    #5
  6. FateSeal
    Donut Feb 18, 2019

    FateSeal , Feb 18, 2019 :
    Hello

    You are sure its not your wallpaper background ?

    Greetings from Fate :cool:
     

    #6
  7. Matt 80
    Lollipop Feb 18, 2019


    #7
  8. Cheetosdust
    Starting Point Expert Feb 18, 2019

    Cheetosdust , Feb 18, 2019 :
    Seems to me like it's burn in caused by PUBG.

    That circle aligns with the UI of the game.

    Do you play a lot of it?
     

    #8
    Kytharsis likes this.
  9. G_av_phani_hDzJ
    Cupcake Feb 18, 2019

    G_av_phani_hDzJ , Feb 18, 2019 :
    Yes, I play PUBG a lot.
     

    #9
  10. Cheetosdust
    Starting Point Expert Feb 18, 2019

    Cheetosdust , Feb 18, 2019 :
    Yeah, if you compare that circle with this picture of the UI:

    [​IMG]

    It aligns perfectly. So it seems like it is indeed burn in caused by the game.
     

    #10
  11. G_av_phani_hDzJ
    Cupcake Feb 18, 2019

    G_av_phani_hDzJ , Feb 18, 2019 :
    yes it alligns perfectly. but mine is 8 GB device. I play around 3-4 hrs a day. It shouldn't burn like this. I hope this will be covered under warranty
     

    #11
  12. SandeepNaik091
    Gingerbread Feb 18, 2019

    SandeepNaik091 , Feb 18, 2019 :
    the 8gb ram you are talking about has no connection with burn in issues. Burn in is because of the display ( it may happen even because of a wallpaper)
     

    #12
    Kytharsis and G_av_phani_hDzJ like this.
  13. G_av_phani_hDzJ
    Cupcake Feb 18, 2019

    G_av_phani_hDzJ , Feb 18, 2019 :
    my bad then. does this issue will be covered in warranty??
     

    #13
  14. SandeepNaik091
    Gingerbread Feb 18, 2019

    SandeepNaik091 , Feb 18, 2019 :
    May be , may be not. Depends on how much the care centre personal understands the problem. In most physical damage cases, it's always a no.
     

    #14
  15. FateSeal
    Donut Feb 18, 2019

    FateSeal , Feb 18, 2019 :
    In case its burn in make a support tiket.
    I hope for you it is under warranty, but i don't know.
    Press both thumbs for you
     

    #15
  16. G_av_phani_hDzJ
    Cupcake Feb 18, 2019

    G_av_phani_hDzJ , Feb 18, 2019 :
    by keeping the full brightness, I can see Pubg's level 3 bag icon on that.[e]1f62d[/e]. PUBG ruined my mobile
     

    #16
  17. gubro
    KitKat Feb 18, 2019

    gubro , Feb 18, 2019 :
    No, it is not covered as it is user caused damage.
     

    #17
    Kytharsis likes this.
  18. J1550512006975
    Cupcake Feb 18, 2019

    J1550512006975 , Feb 18, 2019 :
    it's not all about the game or some huge usage of mobile. my mobile also got the same circle at the same place where u have got just go to the one plus store with your bill they will replace it with a free of cost....
     

    #18
    G_av_phani_hDzJ and Shield98 like this.
  19. G_av_phani_hDzJ
    Cupcake Feb 20, 2019

    G_av_phani_hDzJ , Feb 20, 2019 :
    Yes. Just came out of service center with my screen replaced for free
     

    #19
    An.I.Am likes this.
  20. KeepTransisting
    The Lab - OnePlus 7 Pro Reviewer Feb 20, 2019

    KeepTransisting , Feb 20, 2019 :
    You might consider playing a little less PUBG if you're playing it enough to cause burn in. It will happen again otherwise
     

    #20
    G_av_phani_hDzJ and Kytharsis like this.