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[CLOSED]Suing OnePlus

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  1. onplus5user
    Gingerbread Nov 1, 2017

    onplus5user , Nov 1, 2017 :
    Greetings,

    I will be pursuing legal action against OnePlus due to their failure to fix the microphone issue during calls.

    A couple of months ago the OnePlus 5 had issues calling emergency services, rebooting after dialling 911. This in itself was a terrible disaster - putting people's lives at risk by not being able to call emergency services.

    However, after the recent 4.5.13 update, along wither countless other users, I have experienced microphone issues. I cannot be heard on the other side of the phone. This is not a software issue as sometimes it will work and has been working on previous versions.

    I have seen several threads on this in the forum and frankly no one seems to care. Do OnePlus not realise the importance of this? We buy a phone for a phone - to be able to make,take and place calls.

    What if I were calling the police or ambulance? They wouldn't be able to hear me. How can you put faith in a 'phone' that doesn't even work.

    I have contacted my lawyer regarding this.

    OnePlus will hear from me soon

    Mr X
     

    #1
  2. pranavgoinglive
    Froyo Nov 1, 2017

    pranavgoinglive , Nov 1, 2017 :
    Mr X, it's a phone not a spaceship. Buy a new phone that helps you in emergencies. Or better, stay away from trouble.
     

    #2
  3. robaczek80
    Ice Cream Sandwich Nov 1, 2017

    robaczek80 , Nov 1, 2017 :
    btw according to your details you're a cupcake with one post, good luck in court anyway lol. looking forward to OJ style tv show already.
     

    #3
  4. colincolin14
    Froyo Nov 1, 2017


    #4
  5. Rick Manders
    Community Veteran Nov 1, 2017

  6. Rusty NZ
    Marshmallow Nov 1, 2017

    Rusty NZ , Nov 1, 2017 :
    I understand your frustrations but good luck with suing OnePlus.
    You say it is not a software issue. If you blame the hardware wouldn't it be easier and cheaper to just repair the phone?

    You said "I cannot be heard on the other side of thephone."
    I would have thought that is a feature.:p
     
    Last edited: Nov 1, 2017

    #6
    doggiewog, Salt505 and DrAakash like this.
  7. colincolin14
    Froyo Nov 1, 2017

    colincolin14 , Nov 1, 2017 :
    also I feel like for u to sue you would have had to been trying to call the police and they couldn't hear you resulting in something bad happening to you, I don't think you can really sue someone on theoretical reasoning.

    but what do I know I'm no lawyer
     

    #7
  8. nobelium76
    KitKat Nov 1, 2017


    #8
    meatandy likes this.
  9. hotsauce
    Lollipop Nov 1, 2017

    hotsauce , Nov 1, 2017 :
    Girl you met pretended to not hear you over the phone.........lets sue Oneplus :D. Good luck to you though, your lawyer must be please.
     

    #9
  10. onplus5user
    Gingerbread Nov 1, 2017

    onplus5user , Nov 1, 2017 :
    Do you not understand? Tell me what the purpose is of a phone. This is false advertising. If OnePlus call this a phone you should be able to call and talk. This is like putting a dud camera on a phone and saying it has a 20MP camera.
     

    #10
  11. onplus5user
    Gingerbread Nov 1, 2017

    onplus5user , Nov 1, 2017 :
    You are correct. I was trying to call emergency services. Granted, it wasn't a big major emergency but it made me realise.
     

    #11
  12. Bobbie63
    Marshmallow Nov 1, 2017

    Bobbie63 , Nov 1, 2017 :
    Your lawyer must have laughed his head off.

    But hey, if the man gets paid, why bother. Please keep us informed on the progress, I think a lot of fellow forum members are interested.
     

    #12
  13. onplus5user
    Gingerbread Nov 1, 2017

    onplus5user , Nov 1, 2017 :
    And you are an ice cream sandwich :)
     

    #13
    Digambar_Manjrekar likes this.
  14. onplus5user
    Gingerbread Nov 1, 2017

    onplus5user , Nov 1, 2017 :
    No problem. I shall keep you informed.
     

    #14
    lostLambda likes this.
  15. Tuczapski
    Gingerbread Nov 1, 2017

    Tuczapski , Nov 1, 2017 :
    "Oh God, it's 'this guy's again... let's pretend we can't hear him, so he can hang up quicker this time".
     

    #15
  16. robaczek80
    Ice Cream Sandwich Nov 1, 2017

    robaczek80 , Nov 1, 2017 :
    I must apologise here, misread part of your post.
     

    #16
  17. Bobbie63
    Marshmallow Nov 1, 2017

    Bobbie63 , Nov 1, 2017 :
    As if that makes a difference, I'm KitKat and still as smart or stupid as I was at the time I was a cupcake.
     

    #17
    DrAakash likes this.
  18. pojr
    Jelly Bean Nov 1, 2017

    pojr , Nov 1, 2017 :
    You mean like the OnePlus X?
     

    #18
  19. DrAakash
    Jelly Bean Nov 1, 2017

    DrAakash , Nov 1, 2017 :
    Pretty sure not a thing is going to happen.. neither on your end, nor OnePlus' end.. really childish attempt at threatening..
     

    #19
  20. Bobbie63
    Marshmallow Nov 1, 2017

    Bobbie63 , Nov 1, 2017 :
    You must be from the USA is my first guess?
     

    #20
    sero62 likes this.