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[CLOSED] [UPDATE: NEWS IS FALSE] Don't purchase Nord 2, 2nd device got exploded via OnePlus 9R

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  1. S Gurvinder singh
    Cupcake Aug 10, 2021

  2. dsmonteiro
    OnePlus Community Team Staff Member Aug 10, 2021

    Stickied Post
    dsmonteiro , Aug 10, 2021 :
    Earlier today, we were notified on Twitter about an alleged blast case for the OnePlus Nord 2. OnePlus always takes such claims very seriously and immediately multiple staff members started looking into this case, namely by contacting the person making the claim. During our conversation with him, we were able to confirm that this alleged case was false and in no way involved any OnePlus product.

    All OnePlus products undergo thorough quality and safety tests to ensure that they are up to leading industry standards and are safe to use. We also follow strict internal processes to ensure the health and safety of our users, while also protecting the reputation of our brand. We urge everyone to exercise restraint in judging unverified allegations such as this, before jumping to conclusions.
     

    #10
    eddyros, script, Auristic and 19 others like this.
  3. dz3n
    Eclair Aug 10, 2021

    dz3n , Aug 10, 2021 :
    Stop believe blindly on everything you read around the internet
     

    #2
    Auristic, PhotoPicker, the_o2 and 4 others like this.
  4. Bobbie63
    Nougat Aug 10, 2021

    Bobbie63 , Aug 10, 2021 :
    Not even when it’s on Facebook?
     

    #3
    ghostofcain, script, Auristic and 7 others like this.
  5. camohan
    Assistant Head Moderator Assistant Head Moderator Aug 10, 2021

    camohan , Aug 10, 2021 :
    Hi there, the person had not posted any proofs, surprisingly after few minutes the tweets were deleted and later the account itself was deleted, so it looks very suspicious.

    In any case, CS had reached out to the person and he had acknowledged it.

    If I were you I would have not believed such suspicious story.
     

    #4
    the_o2, Caomhin, Aaron2017 and 4 others like this.
  6. S Gurvinder singh
    Cupcake Aug 10, 2021


    #5
  7. S Gurvinder singh
    Cupcake Aug 10, 2021


    #6
  8. dsmonteiro
    OnePlus Community Team Staff Member Aug 10, 2021

    dsmonteiro , Aug 10, 2021 :
    The first case was already clarified to be caused by an external factor, not related to any malfunction or product issue.
     

    #7
    script, pillow35, SoniaB and 10 others like this.
  9. Aaron2017
    General Support Expert Award 2021 Aug 10, 2021


    #8

  10. #9
  11. ShinChan13
    Gingerbread Aug 10, 2021

    ShinChan13 , Aug 10, 2021 :
    External factors, weather etc
     

    #11
  12. ShinChan13
    Gingerbread Aug 10, 2021


    #12
  13. BeingIncog
    Nougat Aug 10, 2021

    BeingIncog , Aug 10, 2021 :
    ask the user.
     

    #13
  14. ShinChan13
    Gingerbread Aug 10, 2021


    #14
    irajnish likes this.
  15. ShinChan13
    Gingerbread Aug 10, 2021

    ShinChan13 , Aug 10, 2021 :
    External factors theory is given by oneplus staff member and not by the user
     

    #15
  16. Bobbie63
    Nougat Aug 10, 2021

    Bobbie63 , Aug 10, 2021 :
    If this wasn’t the case, why didn’t the user react to the explanation given by OnePlus?
     

    #16
  17. ShinChan13
    Gingerbread Aug 10, 2021

    ShinChan13 , Aug 10, 2021 :
    I just want to know the findings in the case.
     

    #17
    irajnish likes this.
  18. Bobbie63
    Nougat Aug 10, 2021

    Bobbie63 , Aug 10, 2021 :
    I’m afraid this is all the explanation they’re gonna give. At least no one one these forums will be able to get or give an answer.

    Maybe it’s for the protection of the user, maybe it’s to not give people stupid ideas for them to try?

    who knows?
     

    #18
    Auristic, McJader and Aaron2017 like this.
  19. ShinChan13
    Gingerbread Aug 10, 2021

    ShinChan13 , Aug 10, 2021 :
    S
    So we will never know about those external factors and fan boys will defend the company ignorant of those factors
     

    #19
    irajnish likes this.
  20. Bobbie63
    Nougat Aug 10, 2021

    Bobbie63 , Aug 10, 2021 :
    What is it you want to say here? Do I have to get my aluminium hat? Not sure what what you mean with “fan boys will defend the company ignorant of those factors”?
     

    #20
    Auristic, McJader and Aaron2017 like this.