CD0 , via OnePlus 8 Pro , Feb 5, 2021 : I'm really struggling to see the point of this forum. I keep finding myself to come on here to find out about software updates and answers to questions I may have. Instead I find threads with two warring sides of complainers and people standing up for Oneplus. There's very little actual information to be found. I'm not pointing the finger at those complaining by the way. I think right now there are legitimate reasons to complain. I, for one, a Oneplus 8 pro user on global firmware, seem to have missed out on an update that was said to be "coming soon" a month ago. Users also would feel let down when they're on a November security patch when other flagship phones AND budget phones by other companies are swiftly getting December, January and February security patches. The problem is that this forum is like yelling into a vacuum. There's no one here that has the knowledge to answer people's complaints or troubleshoot certain common problems, such as widevine or screen tint. One of the rules of this forum is to try not to repeat questions and to search to see if someone has asked something similar. You could do this and find the same complaint or question, but never a real answer, so inevitably it's going to turn into a hot mess of people repeating the same things. There needs to be much better communication between either Oneplus and their customers on this forum, or between OP and the moderators or representatives so they're better equipped to put an end to these endless questions by giving a concrete answer. Otherwise, they're creating an incredibly frustrating experience for their customers and publically damaging image for their business. An example of a breakdown in these channels is a moderator creating a thread for Beta 6 and linking users to a website which contains Beta 4. I mean, come on. This isn't anyone on this forums fault, this is completely on Oneplus. To obtain Beta 6, I needed to go to XDA's forum. This is one simple example of how Oneplus' "community" is deteriorating their image, and it's on them. Users who have complaints, may I suggest for your sanity to take your complaints to Twitter as you're much more likely to be taken seriously there as it's in the public forum. Oneplus, we need your representatives on this forum, otherwise all you've created is a vacuum that people can yell in. Moderators, I've looked closely at the rules and this thread does not go against any of them. I think you guys do a great job within the limitations you're working under.