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[CLOSED]Worst Quality of One plus Wireless bullets

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  1. D1533444778113 Cupcake Jul 23, 2019

    D1533444778113, Jul 23, 2019 :
    I bought one plus wireless bullet earphones 4 months ago. Repeatedly i have connectivity problem then i rise a complaint, still i didn't get response for that. Now, my wireless is damaged because of the worst quality. I asked to repair my wireless. They said "There no option to repair ". Then why you are selling Wireless as very expansive and very worst quality? Why one plus is cheating us? because of the very worst quality it's Damaged. I need Repair or Replacement for my wireless bullet.
     

    #1
  2. D1533444778113 Cupcake Jul 23, 2019

  3. Liehjan KitKat Jul 23, 2019

    Liehjan, Jul 23, 2019 :
    There is warranty on the bullets, if the damage isn't caused by the user then you should get a new pair under warranty... Contact support again
     

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  4. D1533444778113 Cupcake Jul 23, 2019


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  5. Arjun Choudhry Gingerbread Jul 23, 2019

    Arjun Choudhry, Jul 23, 2019 :
    You definitely can't blame OnePlus for what is clearly physical damage caused by the user. Looking at the seperated end of the wire, it is clearly obvious that the earpiece has been pulled quite hard. And considering the number of people I know who own the Bullets Wireless, including me, none of us feel that the Bullets Wireless are "worst quality". Perhaps try not mishandling your devices. They will definitely last longer then.
     

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  6. D1533444778113 Cupcake Jul 23, 2019

    D1533444778113, Jul 23, 2019 :
    Because of the worst wire quality its damaged. See, am asking to repair my wireless. Even, Very cheap price headsets are giving very good quality and give secure for wire. i trusted the brand name of one plus. that is the reason i brought this expansive wireless. But one plus cheated me and they given very worst quality wires.
     

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  7. Arjun Choudhry Gingerbread Jul 23, 2019

    Arjun Choudhry, Jul 23, 2019 :
    Look at the photo that you posted. There are clear signs that someone pulled hard at the earpiece. OnePlus isn't going to fix or replace devices that are damaged by mishandling by the user.
     

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  8. D1533444778113 Cupcake Jul 23, 2019


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  9. Arjun Choudhry Gingerbread Jul 23, 2019

    Arjun Choudhry, Jul 23, 2019 :
    I am not asking any questions. I am telling you that if you break something, it is your fault and the company is not accountable for any damage to the product done by the user.
     

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  10. D1533444778113 Cupcake Jul 23, 2019

    D1533444778113, Jul 23, 2019 :
    See 4 thousand rupees is very expansive for headphones. Even 500 Rupees headphones have good protected wire and i spend more money on my wireless. So, I am asking why one plus is not given protected or good quality wire?
     

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  11. camohan Marshmallow Moderator Jul 23, 2019

    camohan, Jul 23, 2019 :
    If you are not able to take due care of your things, there is no reason to blame others. Pull any headphone wires and it will break.
     

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  12. Arjun Choudhry Gingerbread Jul 23, 2019

    Arjun Choudhry, Jul 23, 2019 :
    As I have mentioned quite a few times already, the quality of the product is great. But if you try to yank out the earpiece, it is going to break, irrespective of the make of the earphones.
     

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  13. D1533444778113 Cupcake Jul 23, 2019

    D1533444778113, Jul 23, 2019 :
    Its Depends upon the situation its happen i'll accept that. but here because of the wire quality it was broken
     

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  14. D1533444778113 Cupcake Jul 23, 2019

    D1533444778113, Jul 23, 2019 :
    Ok it's my mistake. I'll accept that Mr. Arjun choudhry and Mr.Camohan. Can you please help me to repair my wireless.
     

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  15. Arjun Choudhry Gingerbread Jul 23, 2019

    Arjun Choudhry, Jul 23, 2019 :
    We aren't the OnePlus service centre. We are OnePlus users, just like you. Take your earphones to the OnePlus service centre. If they are able to repair it, great. Else, there is nothing that can be done. The earphones are clearly broken in 2 pieces, so most likely you will have to buy new ones.
     

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  16. D1533444778113 Cupcake Jul 23, 2019


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  17. camohan Marshmallow Moderator Jul 23, 2019

    camohan, Jul 23, 2019 :
    Indeed. Thread closed.
     

    #17