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Cloud Storage via OnePlus 6T

  1. carlyle268
    Cupcake Mar 24, 2020

    carlyle268 , via OnePlus 6T , Mar 24, 2020 :
    apparently the photos and videos are supposed to backed up and located in the cloud automatically... however everytime I check the cloud storage it's empty ...0 gb used out of 55gb...what am I doing wrong here or how does your cloud storage work????
     

    #1
  2. Priyanshu Sharma
    Jelly Bean Mar 25, 2020


    #2
  3. Liehjan
    Marshmallow Mar 25, 2020

    Liehjan , Mar 25, 2020 :
    You need to turn on the setting!
     

    #3
  4. Rishabh_Babar
    Cupcake Apr 11, 2020


    #4
  5. Liehjan
    Marshmallow Apr 11, 2020

    Liehjan , Apr 11, 2020 :
    Can't help you, I live outside india and don't have access to the cloud service
     

    #5
  6. Artemus.
    Community Hero 2020 Apr 11, 2020

    Artemus. , Apr 11, 2020 :
    Use Google Drive. The "OnePlus Cloud" is a licensed cloud service from an unknown company.
     

    #6
    Caomhin likes this.
  7. carlyle268
    Cupcake Apr 11, 2020


    #7
  8. VrushabhV
    Cupcake May 24, 2020

    VrushabhV , May 24, 2020 :
    even I am facing the same issue, sync in ON. but data shows 0MB stored. can anyone help here
     

    #8
  9. Caomhin
    Community Hero 2020 May 24, 2020

    Caomhin , via OnePlus 6T , May 24, 2020 :
    contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #9
    carlyle268 and Artemus. like this.
  10. carlyle268
    Cupcake Jun 28, 2020


    #10
  11. carlyle268
    Cupcake Jun 28, 2020


    #11
  12. Priyanshu Sharma
    Jelly Bean Jun 28, 2020

    Priyanshu Sharma , Jun 28, 2020 :
    Try clearing Gallery data.. Press and hold on the app icon>>App info>>Storage and Cache>>Clear Storage. See if this helps.

    They've collaborated with a company named Bravo Unicorn Pte. Ltd. and all the uploaded files are stored on their server. OnePlus doesn't owns it. It's clearly mentioned in privacy policy.
     

    #12
    Caomhin likes this.
  13. PoonamShetty
    Cupcake Jul 15, 2020


    #13
  14. Caomhin
    Community Hero 2020 Jul 15, 2020


    #14
    Artemus. likes this.
  15. Deshraj kulriya
    Cupcake Jan 14, 2021


    #15
  16. Caomhin
    Community Hero 2020 Jan 14, 2021


    #16