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[COMPLAINT] IS THIS A JOKE? Received invite this morning and...

  1. tomekg
    Eclair Sep 22, 2015

    tomekg , Sep 22, 2015 :
    Hello dear OnePlus team,

    I won one of the "Race For Invites" competitions and I received my invite this morning. But it says you sent that email at 11am YESTERDAY. So now my invite has expired.

    I would say it is your fault as your website seems to be down very often now. Maybe the problem with your servers has caused the email to send over 12 hours later, leaving me absolutely no time to buy the OnePlus Two.

    I really expect one of the admins to respond here. I, as a customer, expect this serious issue to be solved as you have just wasted weeks of my time while I was waiting for the invite.

    Thank you.
     

    #1
  2. parthcool
    Gingerbread Sep 22, 2015


    #2
  3. Funk Wizard
    Lollipop Moderator Sep 22, 2015


    #3
  4. biswadeepmishra
    Honeycomb Sep 22, 2015


    #4
  5. oversoul
    Eclair Sep 22, 2015


    #5
    joesweeney413 likes this.
  6. tomekg
    Eclair Sep 22, 2015

    tomekg , Sep 22, 2015 :
    No, it says in the email "Clain within 24 hours!". As I said, I was even checking the email last night, there were no new emails. This morning I wake up, I see I got an email and it was the invite. But I thought I could use it when Im back from college as I was in a hurry.

    @other People
    Please stop telling me it's valid for 48 hours if it clearly says it's 24 hours.
     

    #6
    oversoul likes this.
  7. spot01
    Ice Cream Sandwich Sep 22, 2015

    spot01 , Sep 22, 2015 :
    [​IMG]
     

    #7
    SimonFullerImagery likes this.
  8. Archnibbler
    Honeycomb Sep 22, 2015


    #8
    disabledcyclist and evilone like this.
  9. mwayner
    Lollipop Sep 22, 2015

    mwayner , Sep 22, 2015 :
    Just go ahead and claim, you've got two days. The counter in mine wasn't activated until I claimed it, a few hours after it was sent. Even then, it gave me an additional 24 hours to use it.
     

    #9
  10. tomekg
    Eclair Sep 22, 2015

    tomekg , Sep 22, 2015 :
    Did you really not read my thread? I pressed "Claim invite", it redirects me to the OnePlus website saying the invite has expired.
     

    #10
    disabledcyclist and Archnibbler like this.
  11. tobes
    Ice Cream Sandwich Sep 22, 2015

    tobes , Sep 22, 2015 :
    The time to use depends on type of invite. Race for invites was only valid for 24 hours
     

    #11
    disabledcyclist likes this.
  12. jizang
    Lollipop Sep 22, 2015


    #12
  13. mwayner
    Lollipop Sep 22, 2015

    mwayner , Sep 22, 2015 :
    Then it must have been sitting in your mail for a while. Unless these are special invites.

    Ahhhhh....now I understand. It's been more than 24hrs. It's 8am here. Sorry. :oops:
     

    #13
  14. Deactivated User
    Sep 22, 2015


    #14
  15. joesweeney413
    Jelly Bean Sep 22, 2015


    #15
    biswadeepmishra likes this.
  16. stooyleown
    Gingerbread Sep 22, 2015

    stooyleown , Sep 22, 2015 :
    I think your trying to blame them for not reading your email. Every post I've read got the invites yesterday around same time.
     

    #16
    mwayner likes this.
  17. legacydabn
    Gingerbread Sep 22, 2015


    #17
    stooyleown likes this.
  18. stooyleown
    Gingerbread Sep 22, 2015

    stooyleown , Sep 22, 2015 :
    Also, what problems with website are you trying to blame for not getting your email? I've had no problems with the site.
     

    #18
  19. jimbobbeers
    Gingerbread Sep 22, 2015

    jimbobbeers , Sep 22, 2015 :
    You think that's bad? I got my invite, claimed it but couldn't buy phone cause it was out of stock. It's now expired, OP really know how to balls things up.

    Phone is still not in stock in UK.
     

    #19
  20. SoniaB
    Nougat Head Moderator Sep 22, 2015

    SoniaB , Sep 22, 2015 :
    India invites - 48hrs
    Global invites - a measly 24hrs
     

    #20