Connection Issues in the incoming and outgoing calls

  1. H1545881131996
    Donut Apr 7, 2020

    H1545881131996 , Apr 7, 2020 :
    Hi OnePlus team,

    From the last 2 weeks, I am observing connection issues with my OnePlus 6T McLaren.

    1. While making calls, I am not able to hear the other person but the other person can hear me.
    2. Moreover, sometimes the calls become choppy, I can hear the other person for 2 seconds and then I don't hear anything for the next two seconds.
    3. Adding to this, sometimes the calls have a static noise on my end but everyone else, in case I am on a group call can hear everything crystal clear.

    Can you please help fix these issues as soon as possible?

    Appreciate your help and support!