Connectivity issue via OnePlus 6T

  1. rohansure
    Cupcake Oct 21, 2021

    rohansure , via OnePlus 6T , Oct 21, 2021 :


    Hi my OnePlus TV Y series 43 inch WiFi is not working, I had raised a ticket on 15th and the next day it got cancelled and again I requested another ticket on 16th and it got cancelled on 21st simultaneously I had a chat with oneplus customer support in WhatsApp because as usual all the calls are not getting connected they raised a ticket for me as well and they had mentioned that they will get back to you within 48 hours and they have not yet called me once now it's 5 days with out my TV

    Case ID: 211016-011265

  2. Venky61
    OnePlus TV Expert Community Expert Oct 22, 2021

    Venky61 , Oct 22, 2021 :
    I escalated your case to the team. Let's hope that they resolve it atleast this time.

    rohansure likes this.
  3. rohansure
    Cupcake Oct 22, 2021

    rohansure , via OnePlus 6T , Oct 22, 2021 :
    Thank you so much hope for best🙂