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Network/Connectivity Connectivity problems

  1. OmbraOscura
    Cupcake Apr 6, 2020

    OmbraOscura , Apr 6, 2020 :
    I've much connectivity problems (bluetooth, wifi and mobile network)... Wifi didn't working while I'm calling and if I upload more files bluethoot didn't work


    OnePlus 6T with oxygenOS 10.3.2
     

    #1
  2. drl431
    Marshmallow Apr 6, 2020

    drl431 , Apr 6, 2020 :
    Did you try resetting the networks?
    Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
    Then restart the phone.
     

    #2
    OmbraOscura likes this.
  3. OmbraOscura
    Cupcake Apr 6, 2020

    OmbraOscura , via OnePlus 6T , Apr 6, 2020 :
    I have same problem also after networks reset
     

    #3
  4. drl431
    Marshmallow Apr 6, 2020

    drl431 , Apr 6, 2020 :
    Maybe its time for a factory reset. First back-up your data (except the apps) to the cloud or a pc.
     

    #4
  5. OmbraOscura
    Cupcake Apr 6, 2020

    OmbraOscura , via OnePlus 6T , Apr 6, 2020 :


    drl431

    Maybe its time for a factory reset. First back-up your data (except the apps) to the cloud or a pc.​


    I can't reset phone right now :c
     

    #5
  6. OmbraOscura
    Cupcake Apr 7, 2020

    OmbraOscura , via OnePlus 6T , Apr 7, 2020 :
    I formatted the phone but the Networks problem has not resolved
     

    #6
  7. drl431
    Marshmallow Apr 8, 2020

    drl431 , Apr 8, 2020 :
    That is strange (assuming you did not restore all the old apps, as previously suggested). The 3 networks (mobile data, wifi, and Bluetooth) use different hardware and software. At least you will be prepared now, as the first thing the service center will do is a factory reset.
     

    #7
    Caomhin likes this.
  8. OmbraOscura
    Cupcake Apr 8, 2020

    OmbraOscura , via OnePlus 6T , Apr 8, 2020 :
    I've already make factory reset Yesterday! I think the problem Is software, I'm not the only one with this problem!
     

    #8
  9. Caomhin
    Lollipop Apr 8, 2020

    Caomhin , via OnePlus 6T , Apr 8, 2020 :
    contact OnePlus support directly for more information on your issue. Scroll down the page for contact/chat details.

    https://www.oneplus.com/support
     

    #9
    drl431 likes this.