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Network/Connectivity Constant disconnections

  1. Oobatz
    Cupcake May 3, 2021

    Oobatz , May 3, 2021 :
    Bought the 8t from OP a few days ago - got in touch with EE to upgrade my contract to take advantage of 5g. However the phone will constantly disconnect from the network and will not re-connect unless I reboot the phone. Is this a known issue or is there a fix?

    I have reset the the phone to factory defaults a couple of times and it still occurs, I have seen other posts around the net with this same issue.

    I have applied for a RMA - and also a replacement sim from EE to see if that helps.

     

    #1
  2. Oobatz
    Cupcake May 4, 2021

    Best Answer
    Oobatz , May 4, 2021 :
    Hopefully solved the issue, had to add a fresh APN setting. Seems stable for now.
     

    #5
    Dresa91 likes this.
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert May 4, 2021

    Dresa91 , May 4, 2021 :
    What OxygenOS version are you using?
    So, did you also contact support or visit a service center?
     

    #2
  4. hbk1402
    Beta Tester of the Year Award 2021 May 4, 2021

    hbk1402 , May 4, 2021 :
    Try to reset the wifi, mobile & Bluetooth under system -> reset option after your new sim is on. Then reboot and check again.
     

    #3
  5. psygarden
    The Lab Reviewer - OnePlus 9RT 5G May 4, 2021


    #4
  6. eastbay
    Lollipop May 4, 2021

    eastbay , via OnePlus 8T T-Mobile , May 4, 2021 :
    Is your modem working correctly? Are you connecting to the Tower, All theses great answers. It time to call one plus technical support!! Tell them it's technical!!
     

    #6
  7. L1638883445939
    Cupcake Dec 7, 2021

    L1638883445939 , Dec 7, 2021 :
    I have a similar issue with my op 8T, the transition from wifi to data leaves the mobile without connection for a few minutes and in chrome it says proxy error refused. After a few minutes it connects fine but the connection is very slow. If I reboot it works fine for the first few minutes but then it's the same again, very poor speed. Do you know this issue?
     

    #7