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Contacts multiplied via OnePlus 7

  1. Ashokcool
    Cupcake Sep 24, 2020

    Ashokcool , via OnePlus 7 , Sep 24, 2020 :
    I see all my contacts got duplicated and when I am trying to merge it is again creating new duplicates, hope will find a quick resolution for this.
    1600970774382.jpg

    1600970809969.jpg
     

    #1
  2. Artemus.
    Nougat Sep 24, 2020


    #2
    Auristic likes this.
  3. Ashokcool
    Cupcake Sep 26, 2020


    #3
  4. W1601179831969
    Cupcake Sep 27, 2020


    #4
    Dineshmxd likes this.
  5. Artemus.
    Nougat Sep 27, 2020

    Artemus. , Sep 27, 2020 :
    Do you both have multiple phones being imported?
     

    #5
  6. W1601179831969
    Cupcake Sep 27, 2020

    W1601179831969 , Sep 27, 2020 :
    No only have one. Even merge option doesn't work as expected
     

    #6
  7. Artemus.
    Nougat Sep 27, 2020

    Artemus. , Sep 27, 2020 :
    Try disabling auto-sync.
     

    #7
  8. W1601179831969
    Cupcake Sep 27, 2020


    #8
  9. rkumaran
    Cupcake Sep 27, 2020

    rkumaran , via OnePlus 8 Pro , Sep 27, 2020 :
    I too face the same issue. Tried to merge but not working. Looks like soon the entire phone memory will be filled with contact duplicates. It's increasing exponentially. Need an urgent solution.
     
    Last edited: Sep 27, 2020

    #9
    Ashokcool likes this.
  10. Ashokcool
    Cupcake Sep 28, 2020

    Ashokcool , via OnePlus 7 , Sep 28, 2020 :
    I don't think this is a solution, this might be a work around. So please provide a solution ASAP now my contact count is at 48K.
     

    #10
  11. Artemus.
    Nougat Sep 28, 2020

    Artemus. , Sep 28, 2020 :
    This has been brought up multiple times now.
     

    #11
  12. W1601179831969
    Cupcake Sep 29, 2020

    W1601179831969 , Sep 29, 2020 :
    This is consuming a lot of memory and battery too. one plus team please help. How can we escalate this issue to the team
     

    #12
  13. Artemus.
    Nougat Sep 29, 2020

    Artemus. , Sep 29, 2020 :
    You... search.
     

    #13
    Auristic likes this.
  14. Z1559926887820
    Cupcake Sep 29, 2020

    Z1559926887820 , Sep 29, 2020 :
    disable auto sync for one plus account for contacts. I was also facing the same issue. it's resolved after disabling auto sync.
     

    #14
  15. Y1599302591635
    Cupcake Oct 2, 2020


    #15
  16. W1590779742324
    Cupcake Oct 2, 2020

    W1590779742324 , via OnePlus 7T , Oct 2, 2020 :
    Were to. Switch the auto syn bro
     

    #16
  17. Z1559926887820
    Cupcake Oct 2, 2020

    Z1559926887820 , Oct 2, 2020 :
    from settings- accounts - One plus account - cloud service - cloud data sync - contacts
     

    #17
  18. ignagar
    Cupcake Oct 20, 2020 at 4:31 PM

    ignagar , Oct 20, 2020 at 4:31 PM :
    Hello, my Oneplus account is not even configured but I'm having exactly the same problem.

    Searching inside phone app for a contact by name is becoming a nightmare.
     

    #18
  19. beingarshad
    Cupcake Oct 21, 2020 at 12:39 PM


    #19
  20. DEXTER_YUVRAJ
    Cupcake Oct 21, 2020 at 3:03 PM