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Continuously jumping from lockscreen to homescreen & back

  1. yiddyuk
    Gingerbread Nov 12, 2015

    yiddyuk , Nov 12, 2015 :
    Dear @Helen the last 1-2 weeks I've had a problem on my OnePlus2 that I couldn't find anywhere in the forum or on the Web that's really concerning me

    The problem as shown on the video in the link below is that my everything I put my phones screen off it stays like that only for a few seconds & then suddenly switches back on & unlocks itself then locks & unlocks continuously whoch esky bothers me & it wasted a lot of battery

    Please fix ASAP
    Thanks

    https://goo.gl/photos/2mc1bDYfQVrRs7Ep7
     

    #1
  2. aaron.hossain75
    Lollipop Nov 12, 2015

    aaron.hossain75 , Nov 12, 2015 :
    Weird .....But looks like it could be problem with the fingerprint sensor cause as i saw in the video it looks like it's automatically unlocking the phone using the fingerprint lol
     

    #2
    pgidia and yiddyuk like this.
  3. Gaurav Rohilla
    Lollipop Nov 12, 2015

    Gaurav Rohilla , Nov 12, 2015 :
    have you tried hard reset? if not, then i recommend you to do it.

    if hard reset doesn't helps, then flash the oxygen OS once again and see if it helps.

    PS. wipe cache ->hard reset->flash oxygen OS->RMA.

    try each mentioned cure. if one doesn't helps, then proceed to next one. at last,if none them helps, then go for RMA.

    hope someone with a better solution comes up.

    @Naman Bhalla @Funk Wizard @rikardo1979
     

    #3
    pgidia and yiddyuk like this.
  4. yiddyuk
    Gingerbread Nov 12, 2015

    yiddyuk , Nov 12, 2015 :
    I tried wiping dalvik cache tried flashing oxygen os but didn't help & I'd rather not hard reset
     

    #4
    Gaurav Rohilla likes this.
  5. yiddyuk
    Gingerbread Nov 12, 2015

    yiddyuk , Nov 12, 2015 :
    I know what you mean but It doesn't really makes sense if nothing is touching the fingerprint scanner or even when the phone isn't in my hand
     

    #5
    aaron.hossain75 and pgidia like this.
  6. Gaurav Rohilla
    Lollipop Nov 12, 2015

    Gaurav Rohilla , Nov 12, 2015 :
    PM @Adam Krisko . he'll definitely help you with RMA stuff.
     

    #6
    pgidia and yiddyuk like this.
  7. yiddyuk
    Gingerbread Nov 12, 2015

    yiddyuk , Nov 12, 2015 :
    If I go to RMA they'll tell me to do hard reset so I'd rather wait to see if the next update helps which Helen said should be coming out in about a week & if that doesn't help I'll go to rma
     

    #7
    Gaurav Rohilla likes this.
  8. Gaurav Rohilla
    Lollipop Nov 12, 2015

    Gaurav Rohilla , Nov 12, 2015 :
    you had this issue right outta the box? or it just occurred in b/w! :(
     

    #8
    pgidia likes this.
  9. yiddyuk
    Gingerbread Nov 12, 2015

    yiddyuk , Nov 12, 2015 :
    My phone was fine the first 2 months it just started about a week ago
     

    #9
    pgidia and Gaurav Rohilla like this.
  10. Gaurav Rohilla
    Lollipop Nov 12, 2015

    Gaurav Rohilla , Nov 12, 2015 :
    :( that sucks bro. hope, next update solves this issue.:)
     

    #10
    yiddyuk likes this.
  11. yiddyuk
    Gingerbread Nov 12, 2015

    yiddyuk , Nov 12, 2015 :
    Thanks anyway for trying to help
     

    #11
  12. aaron.hossain75
    Lollipop Nov 12, 2015

    aaron.hossain75 , Nov 12, 2015 :
    Yeah you're right , it's certainly a software bug .
     

    #12
    yiddyuk likes this.
  13. Adam Krisko
    User of the Year 2013 Nov 13, 2015


    #13
    yiddyuk likes this.
  14. yiddyuk
    Gingerbread Nov 13, 2015

    yiddyuk , Nov 13, 2015 :
    Thanks a million if it's still making problems after the next OTA I'll get in touch with you
     

    #14
    Adam Krisko likes this.