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Answered Couldn't update my phone to latest update via OnePlus 6T

  1. imdnaren
    Cupcake Jan 21, 2020

    imdnaren , via OnePlus 6T , Jan 21, 2020 :
    I am unable to update my one plus 6T to the latest update which is Oxygen.
    I am getting notifications to update but after clicking I am getting the same result shown in screenshot below.
    Could you please help me with it.

    1579588314993.jpg
     

    #1
  2. imdnaren
    Cupcake Jan 21, 2020


    #2
  3. Gav_W86
    Starting Point Expert Jan 21, 2020

    Gav_W86 , Jan 21, 2020 :
    Ok, looks like the download has failed/corrupted. Open the File Manager app > go to settings in the FM app and enable "Show Hidden Files" > then go to the device storage and look for a folder called ".OTA" - delete it and its contents. Then reboot your phone and try again.
     

    #3
    imdnaren likes this.
  4. imdnaren
    Cupcake Jan 21, 2020

    imdnaren , via OnePlus 6T , Jan 21, 2020 :
    Thank you!!
    It helped.. and I could see download and install update link
    1579600015845.jpg
     

    #4