Daisy K., Sep 26, 2018 : Congratulations to those who solved their way to the finish line of our digital round. That was no easy feat. With just a handful of hours to go, follow this post to find all new updated information and resources to help you use your hardware device, solve the audio puzzles and come out victorious! When does the Crackables Hardware Round go live? Players will be able to start the hardware round on September 27th at 8 AM EST What do I need to play the hardware round? You need three things to play: Your phone Your Crackables Hardware device The USB cord plugged into a power source (i.e. wall socket, computer) I'm having trouble connecting my board! Please make sure you have read through the hardware manual that came with your board before playing the audio puzzles. To help further, we are attaching a list of instructions and troubleshooting techniques. I haven't received my hardware device yet! We tried our best to involve our global community in this campaign. However, because of different demands with customs, we were not able to deliver devices to all 1,000 qualified players. Unfortunately, 60 boards failed in their delivery due to customs restrictions. We greatly apologize for this. Why did I receive 2 boards? While printing shipping labels, some addresses were printed a second time and shipped out again. Fear not, this does not mean that a person will be receiving someone else's board. If you have the second board, keep it, play with it, perhaps the two boards can be friends and keep each other company.