Cracking Noise on OnePlus Bullet Wireless Z Bass Edition, and the worst customer service ever! via OnePlus Community App

  1. M1634820247791 , via OnePlus Community App , Dec 5, 2021 :
    I recently bought OnePlus bullet wireless z bass edition from the OnePlus store app and noticed there was a cracking noise while playing music and call. So I called the customer care and they asked me to give it to a nearby service centre so that they can check it. I gave it to the service center and they said it's faulty and they'll replace it. Now it's been more than 1 month and still everytime I call the customer care they are saying" the product has been requested by the service center but it has not yet been dispatched, and we have already escalated your issue". And today when I called them they are asking to contact the service center regarding this, and they can't provide any info. This is the worst customer care I've ever seen. Never gonna buy anything from OnePlus ever again