[Submitted] Crashing when apps are started

  1. AbhijithO7
    Cupcake Mar 23, 2021

    AbhijithO7 , Mar 23, 2021 :
    Hey, i am a one plus 8t user, and my apps are getting crashed when i open them(google assistant, jio saavn, spotify, amazon, prime music, etc.) It starts, shows a white screen and then crashes .
    I tried restarting the phone several times and even uninstall and installed the application again and again. It starts 1 time and then later it starts crashing again.
    Please do the needful as soon as possible.
    Thank you

  2. ryhold
    Honeycomb Mar 23, 2021

    ryhold , via OnePlus 7 Pro , Mar 23, 2021 :
    This is to do with a Google Webview bug which popped up a few hours ago.

    Go into the Play Store and check if there is an update for Webview.
    If an update doesn't fix it, you have to wait for a day or two for Google to make a new Webview version available for your phone.

    Fix until then:

    Go into the Play Store.
    Search for Android Webview.
    Uninstall its updates.
    Text your mum that you love her.
    Enjoy your working phone. 👍🏻

    P.S. Deactivate 'auto update' in the app store settings until Google/OnePlus fixes this bug.

    “We are aware of an issue with WebView causing some apps on Android to crash for some users,” Google said in a statement.

  3. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Mar 23, 2021

    Suhas Klkrn555 , Mar 23, 2021 :
    We appreciate your efforts to get the required information, Not to worry, our dev team is already working on this and will make sure to get this sorted at the earliest.

    Thanks & Regards,