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Credit Card Fraud in your payment system

  1. emon11
    Cupcake Jan 14, 2018

    emon11 , Jan 14, 2018 :
    Hi there,
    I would like to complain about your payment system. On 10th of January I have made a payment on your website for my new phone. That was the only payment I have made by using that particular card. I have never used that card for any payment previously neither I used it in any shop and ATM machine as the card was new and its not my primary card. What happened after is really frustrating, as I got a call from my bank yesterday, somebody was trying to pay by that card 1179 euro, which wasn't my transaction. I had to block that card as whole day today these fraud people were trying to use my card details. Due to the fact that Oneplus website is the only payment I have made, I am seriously concerned about the legitimacy of your service. Please bear attention and check how its possible for someone to retrive my card details. I would appreciate if you could proceed with my query and work on the fraud prevention from your side. The payment method that was offered by your website assured security which in reality didnt work. Please make sure that this situation wouldnt happen ever again.
    I would appreciate your response and resolution of that case.
    Regards,
     

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    #1
    ag_3112 likes this.
  2. Hydra Bob
    Marshmallow Jan 14, 2018


    #2
    otto2 and samineni rajasekar like this.
  3. emon11
    Cupcake Jan 14, 2018


    #3
  4. Hydra Bob
    Marshmallow Jan 14, 2018

    Hydra Bob , Jan 14, 2018 :
    Yeah it's looking like there's something going on with OnePlus' payment system, a number of people are having similar problems. You should also contact OnePlus support directly, since this is a user forum they likely won't respond to your post here.
     

    #4
  5. emon11
    Cupcake Jan 14, 2018


    #5
    Hydra Bob likes this.
  6. Kamal Chowdhury
    Eclair Jan 15, 2018

    Kamal Chowdhury , Jan 15, 2018 :
    That's very true. I bought a 5T a while ago using the OP online payment gateway. Just a couple of days ago the bank informed that someone is trying to buy from iTunes using my card. I was suspecting that it may be due to compromised gateway of OP but now I am sure it is. The card already been canceled.
     

    #6
    emon11 likes this.
  7. emon11
    Cupcake Jan 15, 2018

    emon11 , Jan 15, 2018 :
    i did canceled the card
     

    #7
  8. D1539341930190
    Cupcake Oct 26, 2018


    #8
  9. Never Subtle
    Ice Cream Sandwich Oct 28, 2018


    #9
    otto2 likes this.