Credit Card Fraud


Have you had fraudulent charges after a recent OnePlus transaction?

  1. Yes, purchased 0-2 months ago

    341 vote(s)
  2. Yes, purchased 2-4 months ago

    24 vote(s)
  3. Yes, purchased over 4 months ago

    13 vote(s)
  4. No, purchased 0-2 months ago

    81 vote(s)
  5. No, purchased 2-4 months ago

    14 vote(s)
  6. No, purchased over 4 months ago

    96 vote(s)
  7. I Purchased with Paypal

    177 vote(s)
  1. romas_vks
    Cupcake Jan 12, 2018

    romas_vks , Jan 12, 2018 :
    Same for me, today. MRPORTER.COM blocked 284 EUR in my credit card after I purchased Oneplus 5t this week !!!! WTF?

  2. sukamaldas
    Froyo Jan 12, 2018

    sukamaldas , Jan 12, 2018 :
    you are the only one who seems to be getting this problem after visiting their store. everyone else here have done transaction on their website. yes, you do need to check this thing out but same time probably your issue is different than others.

  3. sukamaldas
    Froyo Jan 12, 2018

    sukamaldas , Jan 12, 2018 :
    is it some country based problem as i can almost every one of you are for UK. can you guys confirm this as well. as if it so, then definitely there is some problem with the payment gateway they are using in UK based oneplus website or some other related to the same. even though i havent faced any such issue but the problem is serious and hence voted up.

  4. superdutynick
    Gingerbread Jan 12, 2018

    superdutynick , Jan 12, 2018 :
    I am USA.

  5. sukamaldas
    Froyo Jan 12, 2018

  6. meatandy
    Oreo Jan 12, 2018

    meatandy , Jan 12, 2018 :
    It looks like you forgot to add 'never' into your poll.

  7. superdutynick
    Gingerbread Jan 12, 2018

    superdutynick , Jan 12, 2018 :
    I am not sure how "never" would apply?

  8. meatandy
    Oreo Jan 12, 2018

    meatandy , Jan 12, 2018 :
    Well that time frame is somewhat vague.

    So no , Never had any type of fraudulent activity after using the OnePlus check out system , besides this would be another good reason to use PayPal.
    Last edited: Jan 14, 2018

  9. superdutynick
    Gingerbread Jan 12, 2018

    superdutynick , Jan 12, 2018 :
    over 4 months is same as never :confused:... I created the poll more for recent transaction to maybe help pinpoint a timeframe if there was a breach...

    CC all the way... all kinds of benefits with good cards. I have fraud protection, price match guarantee, a 1 year extension to manufacturers warranty, 90 day accidental damage insurance, 90 day return guarantee, and cash back.

    Praty_28 likes this.
  10. RalP
    Cupcake Jan 12, 2018

    RalP , Jan 12, 2018 :
    Yeah, transacted too, sorry if that wasn't clear.

  11. Stealth777
    Gingerbread Jan 12, 2018

    Stealth777 , Jan 12, 2018 :
    Ok I got 4 emails today at 4:00am all just under $500.00. credit card used has been blocked new card on the way. this card is new only 3 months old.
    see if any of this makes since. I live in the USA. when I bought my phone December 4th I had to put money into PayPal to buy the phone because international purchase. that card is my daily card.
    On December 23th I bought several items and delivered on the 28th. this card is only 3 months old never been used in a store. only on Amazon and oneplus website. 2 purchases the same store same city, another different city and not sure about the 4th yet. and all in the same state. I have called all places and they said this is a very strange thing. to have that much information on a new card never been used outside the house. Something is not right.
    Funny thing is I read this post last night and just remembered reading it. took some time to find it today and glad I did, to just kinda throw this out there what had happened to me.

    inflamez likes this.
  12. eye842
    Lollipop Jan 12, 2018

    eye842 , Jan 12, 2018 :
    Used my card on One Plus 18-12-17 and just checked all transactions after that date, all cleared as used by me.

    meatandy likes this.
  13. Gamecool10
    Eclair Jan 13, 2018

    Gamecool10 , Jan 13, 2018 :
    Holy mother of macaroni and cheese, I just got informed today that my bank card was used for purchases at major retail store including Target, JCPenny, Wal-Mart, and more!

    Thankfully I was informed of the madlad's shopping spree... hundreds of dollars spent on each of these stores. I was able to get the card cancelled before any more shenanigans ensured, but I can now assure, without a doubt, that it had to be from purchasing at OnePlus.

    Glad to hear that an investigation is underway. I'll keep an eye on things!

    Edit: I'm American, by the way
    Last edited: Jan 13, 2018

    Camsky and Praty_28 like this.
  14. G_Joel_Sureda_DQHn
    Cupcake Jan 13, 2018

    G_Joel_Sureda_DQHn , Jan 13, 2018 :
    Hello guys, the day 31/12/2017 I've ordered a OnePlus 5t with the tempered glass cover. The payment was ok and everything was fine. Today, I just received a notification from my bank telling me that just today, there are some fraudulent movements in my credit card. The credit card was only used in the OnePlus website so I suppose that there are some security issues with the gateway.

    I'm from Spain

    Camsky likes this.
  15. tonnywong
    Cupcake Jan 13, 2018

    tonnywong , Jan 13, 2018 :
    Same here. Bought online from USA in Dec. I received an alert of international charge of $160 from CC app at 6:30AM today. Then received email alert of $5000 that was declined. Both transactions were from Germany. Called CC company at 6:45AM for fraud charges and was informed of a third charge for $80. This is not the normal CC I used and last charge was OnePlus. I believe there is enough evidence from this thread over the past few days that OnePlus CC processing has been compromised. Hope they can do something about this.

    inflamez likes this.
  16. Gamecool10
    Eclair Jan 13, 2018

    Gamecool10 , Jan 13, 2018 :
    Is this pinned? it should be pinned! Credit card fraud's an urgent matter and should be addressed immediately!

  17. H1515869246802
    Cupcake Jan 13, 2018

    H1515869246802 , Jan 13, 2018 :
    the same just happened to me. I bought a OnePlus 5t (I'm super happy with it) at the beginning of December and a cover at the end of the same month.
    My bank just informed me that approx €200 have been used on betting sites (mainly PokerStars).. Card has been blocked and on Monday I have to go to the police to report this fraud.

    I'm quite disappointed with this situation.. I'm contacting OnePlus customer service right now!!!

  18. superdutynick
    Gingerbread Jan 13, 2018

    superdutynick , Jan 13, 2018 :
    @SoniaB What do you think? Should this be pinned?

  19. Deactivated User
    Jan 13, 2018

    Last edited by a moderator: Jan 13, 2018

  20. SimonRam
    Lollipop Jan 13, 2018

    SimonRam , Jan 13, 2018 :
    Hi mate, have you tried have I been pwned?
    Worth a look.