59
[Customer Service Updates] Open Ears Forum - Stockholm, Sweden 2018

  1. IiroP.
    The Lab - OnePlus 5T Reviewer Apr 8, 2018

    IiroP. , Apr 8, 2018 :
    Nice! Especially that local walk-in support center for Nordic (hopefully to Finland) would be excellent.
     

    #21
  2. Alexuno
    Eclair Apr 8, 2018


    #22
  3. calyman75
    Gingerbread Apr 8, 2018


    #23
  4. Harishkasarla
    Froyo Apr 8, 2018

    Harishkasarla , Apr 8, 2018 :
    why you all making these nonsense posts and all open ear forums... when your ears was closed and not ears eyes also can't you see these many customers complaints about CAMERA improvements...


    @Pete @tom
     

    #24
  5. Rajatkumar29
    Honeycomb Apr 8, 2018


    #25
  6. DARTH 007
    KitKat Apr 8, 2018

    DARTH 007 , Apr 8, 2018 :
    this is not the thread for this
     

    #26
  7. DARTH 007
    KitKat Apr 8, 2018

    DARTH 007 , Apr 8, 2018 :
    guys complaining about camera performance.
    got the camera meet thread and post your complains there.
     

    #27
  8. DARTH 007
    KitKat Apr 8, 2018

    DARTH 007 , Apr 8, 2018 :
    this open ears forum will make sense if you actually do as said in the above mentioned points.
    of course this also depends on the profitability of the op6.
    if op6 fails to make an impact then I think all these plans will be put on hold.
    looking forward to the absolute bezelles 6T or the 7.
    if you guys can achieve that and beat the big players at their own game ,it will be a huge achievement.
     

    #28
  9. Naveedkazi
    Honeycomb Apr 8, 2018

    Naveedkazi , Apr 8, 2018 :
    You should also train your service engineers to work on the device as they did a shabby job on my month old device.
     

    #29
  10. ManthanVashishth
    Froyo Apr 8, 2018

    ManthanVashishth , Apr 8, 2018 :
    Can someone plz fix the volume issue it's getting annoying. One day my OP5T's volume dropped itself and now it is so low that I can't hear anything without moving the volume all the way up and it's still not enough.
     
    Last edited: Apr 8, 2018

    #30
  11. kumaryashwin
    Jelly Bean Apr 8, 2018

  12. G_plusone
    Marshmallow Apr 8, 2018

    G_plusone , Apr 8, 2018 :
    So Cache Wiping, factory reset won't be repeated by your Customer support from now.

    ONEPLUS will have 5 widely active devices (I'm leaving out phones before op3) after the OP6 gets released. Lack of repair centers around the world will be troubling for customers and for Oneplus too
     

    #32
  13. F_Kartik_Rustagi_kOOR
    Gingerbread Apr 8, 2018

    F_Kartik_Rustagi_kOOR , Apr 8, 2018 :
    No it didn't oneplus 3t released 16 months ago and we haven't received any ota for more than 3 months.
    Oneplus is just a scam.
    Fanboyism is blinding people
     

    #33
  14. NeVeR_SeTTLe
    The Lab - OnePlus 6 Reviewer Apr 8, 2018

    NeVeR_SeTTLe , Apr 8, 2018 :
    Your OnePlus 5T will get updates. It's a 6 month phone so you will still get plenty of updates.
     

    #34
  15. F_Kartik_Rustagi_kOOR
    Gingerbread Apr 8, 2018

    F_Kartik_Rustagi_kOOR , Apr 8, 2018 :
    FYI I have a oneplus 3t
     

    #35
  16. NeVeR_SeTTLe
    The Lab - OnePlus 6 Reviewer Apr 8, 2018

    NeVeR_SeTTLe , Apr 8, 2018 :
    As I wrote before, OnePlus did a great job on the updates. They promised us Oreo and we got it. After that, the updates slow down. What more do you want?
     

    #36
  17. gaster
    Lollipop Moderator Apr 8, 2018

    gaster , Apr 8, 2018 :
    Thanks for the update Tom. I am glad to see that open ears forum events happening so often. Well done guys!
     

    #37
  18. G_Pervez_Ahmad_UsQX
    Cupcake Apr 8, 2018


    #38
  19. NeVeR_SeTTLe
    The Lab - OnePlus 6 Reviewer Apr 8, 2018

    NeVeR_SeTTLe , Apr 8, 2018 :
    You are in the wrong thread buddy. Please don't write any off-topic things going forward
     

    #39
    Vinkel likes this.
  20. Sunil Sriram
    Gingerbread Apr 8, 2018


    #40