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Dash Charge Not working Properly

  1. pranavsultania
    Froyo Jan 3, 2018

    pranavsultania , Jan 3, 2018 :
    Hi,

    I recently got a OP 5T and have noticed that the dash charge works on some occasions and on some it just says charging.

    After unplugging and re-plugging the charger a couple of times the Dash Charge comes back.

    Might it be a software issue?

    Went through a couple of threads but the problem mostly turned out to be related to a faulty charging brick which is why I had to start a new thread.
     

    #1
  2. Paul_W_
    Honeycomb Jan 3, 2018

    Paul_W_ , Jan 3, 2018 :
    I had issues with it dash charging when the phone was cold. OP support confirmed that dash charging won't kick in until the battery reaches 16C. I confirmed this by warming the phone up in my pocket.

    Sometimes it can take a bit for it to turn blue, try leaving it for a minute or so. Also check that your cable is fully plugged in to your brick.
     

    #2
  3. pranavsultania
    Froyo Jan 4, 2018

    pranavsultania , Jan 4, 2018 :
    Thanks for the info. I live in India which is a warm country, so i really doubt that the battery goes cold.

    As for the cables, they are perfectly plugged in. However, i shall wait for a minute the next time i charge, like you said.

    I also have a OP 5 which does not seem to have the issue at all, so i can confirm that the battery temperature should not be a problem.

    Thanks for the help.
     

    #3
  4. Prithvirajnadar
    Cupcake Jan 4, 2018

    Prithvirajnadar , Jan 4, 2018 :
    i also faced the same issue, it gets dash charged in a minute or so after plugging in sometimes, it's some glitch i guess, not a hardware issue.
     

    #4
  5. ViW1p
    Ice Cream Sandwich Jan 4, 2018

    ViW1p , Jan 4, 2018 :
    Did you tested with a tool? ir are you relying only on the Led Notification turning Blue?

    That might be not accurate, or having some delay.... especially if you are downloading heavy files on the background.
     

    #5
  6. Smithja1
    Froyo Jan 4, 2018

    Smithja1 , Jan 4, 2018 :
    hello, I had this issue and it turned out to be a small piece of dust or dirt in the charging port. quick blow into it to clear and no issues since. could try that [e]1f44d[/e]
     

    #6