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Battery/Charging Dash Charge not working with new warp charge cable via OnePlus 5

  1. SanthoshKumaravs
    Cupcake Dec 17, 2019

    SanthoshKumaravs , via OnePlus 5 , Dec 17, 2019 :
    Hi everyone...

    My OnePlus cable that came with the phone (oneplus 5) got torn at both the ends (still I am able to charge) . So I ordered a new cable from oneplus store India. With the new cable(warp charge which says compatible with oneplus 5), I am not able to charge phone at dash charge speeds. However I can charge fast using the old cable. Do I Need to replace the cable? Help me..
     

    #1
  2. Waveform Modifier
    Marshmallow Dec 17, 2019

    Waveform Modifier , Dec 17, 2019 :
    Contact OnePlus support
     

    #2
  3. Ray_ofLight
    KitKat Dec 18, 2019

    Ray_ofLight , Dec 18, 2019 :
    OnePlus 5/5T support only Dash charging speed, not Warp charge speed. So if you buy and use Warp charging cable, it won't charge your phone faster.
     
    Last edited: Dec 18, 2019

    #3
  4. ruijmeira
    Gingerbread Dec 21, 2019

    ruijmeira , Dec 21, 2019 :
    you should read again what the OP wrote.
     

    #4
  5. Ray_ofLight
    KitKat Dec 21, 2019

    Ray_ofLight , Dec 21, 2019 :
    So provide a solution to OP if you're so qualified enough to pinpoint others mistakes
     

    #5
  6. ruijmeira
    Gingerbread Dec 21, 2019

    ruijmeira , Dec 21, 2019 :
    wow, so salty.
    but since you asked, why not buy an original dash cable from anywhere else? it's not like they are super expensive.
     

    #6
  7. Fabio.Mar
    Assistant Head Moderator Assistant Head Moderator Dec 21, 2019

    Fabio.Mar , Dec 21, 2019 :
    Thread moved under Oneplus 5 General Support section.
    Please stay on topic and do not derail on personal fight.
     

    #7
  8. ruijmeira
    Gingerbread Dec 22, 2019

    ruijmeira , Dec 22, 2019 :
    Thank you. I'm sorry for derailing off topic.
     

    #8
    Fabio.Mar and aenews like this.
  9. M_Deepan_Jeeva_672
    Cupcake Dec 21, 2020

    M_Deepan_Jeeva_672 , Dec 21, 2020 :
    Am using one plus 5t phone ........
    my phone get fast charge on using my brother's one plus 7t wrap cable ......so I bought a new one from one plus store .......but the wrap cable is not fast charging my phone ......meanwhile if I use my brother's cable it's working my phone gets fast charging ........is one plus store is issuing duplicate cables .....
     

    #9
  10. BetaBot
    Jelly Bean Dec 21, 2020

    BetaBot , via OnePlus 5T Midnight Black , Dec 21, 2020 :
    Seems like defective cable. Get it replaced
     

    #10
    M_Deepan_Jeeva_672 likes this.
  11. BetaBot
    Jelly Bean Dec 28, 2020

  12. B1638174210185
    Cupcake Dec 7, 2021

    B1638174210185 , Dec 7, 2021 :
    Hi,
    I ordered charging cable fron oneplus store which said it's compatible with oneplus 5. But it's not working. When i reached out to customer care they said keep it with you. It will be helpful to you in the future. What kind of fraud is this. My order number is M112111303078962701
     

    #12