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Battery/Charging Dash Charging Stops After 83% - 85% (OnepPlus 5)

  1. Luis Fernando Hdez
    Eclair Aug 9, 2017


    #41
    the_david and Abdes94 like this.
  2. Luis Fernando Hdez
    Eclair Aug 9, 2017

    Luis Fernando Hdez , Aug 9, 2017 :
    We are several people with the same problem
    Oneplus 5 Dash only charges up to 80-84% and stops
    Do not continue loading
    It even starts to lower the battery as if it were not connected
    It is urgent for Oneplus to pronounce on it
    There is no slow charging, it may take hours and the battery starts to go down
     

    #42
    eegerson, durden7505 and Abdes94 like this.
  3. Luis Fernando Hdez
    Eclair Aug 10, 2017


    #43
  4. durden7505
    Cupcake Aug 10, 2017


    #44
  5. SoniaB
    Nougat Head Moderator Aug 10, 2017


    #45
    geo07 and Gaston NP like this.
  6. Viking42
    Cupcake Aug 10, 2017


    #46
  7. Crystal Z.
    Global Community <3 Staff Member Aug 10, 2017

    Crystal Z. , Aug 10, 2017 :
    Hi, all

    We're deeply sorry about this issue.
    Currently the team is working on it, if we get any reply from them, we'll keep you updated.
    Appreciate your understanding.

    Best regards,
    OnePlus Bug Hunters
     

    #47
  8. SoniaB
    Nougat Head Moderator Aug 10, 2017

    SoniaB , Aug 10, 2017 :
    Thanks for the reply @Crystal Z.
    @WooiLun I have edited your start post with the above reply.
     

    #48
  9. Yotka_CM
    Donut Aug 10, 2017


    #49
  10. Gaston NP
    Lollipop Moderator Aug 10, 2017


    #50
  11. Rochi
    Eclair Aug 10, 2017

    Rochi , Aug 10, 2017 :
    I found a solution: I changed the charger plug by taking a classic and the charge is also fast to get 100%!
     

    #51
    geo07 likes this.
  12. G_Jo_Jo_oAdY
    Gingerbread Aug 10, 2017


    #52
  13. Pwalraven30
    Gingerbread Aug 10, 2017


    #53
  14. G_Vikram_Rajasekar_QAqe
    Cupcake Aug 10, 2017

    G_Vikram_Rajasekar_QAqe , Aug 10, 2017 :
    Same issue here. having to use Qualcomm quick charge with type c cable. however would appreciate dash charge working as it is a good oneplus feature
     

    #54
  15. Rochi
    Eclair Aug 10, 2017

    Rochi , Aug 10, 2017 :
    I think it could be a solution: I changed the charger plug by taking a classic and the charge is also fast to get 100%!
     

    #55
  16. WooiLun
    Donut Aug 10, 2017

    WooiLun , Aug 10, 2017 :
    Update: seems like the fault is on the charger. I manage to get another Oneplus dash charger and found out that it manage to charge my phone to 100% using dash charging
     

    #56
  17. Abdes94
    Cupcake Aug 10, 2017

    Abdes94 , Aug 10, 2017 :
    I hope it's some dash charger which doesn't work correctly. I prefer it's the charger than the phone
     

    #57
  18. 7339018004
    Donut Aug 10, 2017

    7339018004 , Aug 10, 2017 :
    it is actually designed to stop overcharging of ur phone overnight....that may be a problem...but it usually loops between 98% and 99%
     

    #58
  19. WooiLun
    Donut Aug 10, 2017

    WooiLun , Aug 10, 2017 :
    nope, it just stop charging at 83%. the culprit is on the dash charger, not the phone.
     

    #59
    remedy likes this.
  20. WooiLun
    Donut Aug 10, 2017

    WooiLun , Aug 10, 2017 :
    I have tried wiping cache, factory reset, charge in safe mode, change with switched off phone. All gave me the same results, which only charge till 83%. But once I change the dash charger it works perfectly to dash charge till 100%
     

    #60