0
Data cable Nov 30, 2020

  1. G1570330972515
    Cupcake Nov 30, 2020

    #1

  2. Tokolozi
    Most Original Avatar Nov 30, 2020

    Tokolozi , Nov 30, 2020 :
    I think outside of europe it's 1Y, however this is usually only accounting for factory defects.
    Most cables break from physical strain, like pulling, twisting, bending....
     
    #2
    Artemus. likes this.

  3. camohan
    Nougat Moderator Nov 30, 2020

    camohan , Nov 30, 2020 :
    Hi there, different regions have different warranty policies. Wear and tear, physical handling damages are not covered under warranty.

    Where are you from?
     
    #3
    Shailender Sharma and Tokolozi like this.

  4. G1570330972515
    Cupcake Nov 30, 2020

    G1570330972515 , Nov 30, 2020 :
    iam from india
     
    #4

  5. camohan
    Nougat Moderator Nov 30, 2020

    camohan , Nov 30, 2020 :
    Ok and what's the issue with the cable? The warranty policy is 1 year repair from date of purchase.

    Here is the link https://www.oneplus.in/legal/terms-of-sales

    Usually cables wear out due to routine usage and such things are not covered under warranty. You may however try reaching out to customer support @www.oneplus.in/support.

    Hope this helps.
     
    #5

  6. G1570330972515
    Cupcake Nov 30, 2020

    G1570330972515 , Nov 30, 2020 :
    Slow charging and I can't access my files in my laptop through the data cable.
     
    #6

  7. camohan
    Nougat Moderator Nov 30, 2020

    camohan , Nov 30, 2020 :
    Slow charging could be due to multiple reasons like some dirt or particles in the USB connector in the phone, data cable is damaged.
    By slow charging due you feel the charging is taking time or you don't see warp charging icon?

    For accessing folders, either the drivers are not installed correctly or the cable is damaged.
     
    #7
    Tokolozi, Artemus. and BeingIncog like this.

  8. samardash
    Gingerbread Nov 30, 2020

    #8

  9. santanu malakar
    Eclair Dec 1, 2020

    #9

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8 Replies
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Last replied by santanu malakar

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