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Debris or liquid in charge port, but there's nothing via OnePlus Community App

  1. durpyvix , via OnePlus Community App , Aug 1, 2021 :
    So I barely bought this phone not to long ago, I try and keep everything on it clean, suddenly got this error out of nowhere, I unplug the charger for a second and it goes back to normal, any reason why this happens?
     

    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Aug 2, 2021

    Caomhin , via OnePlus 9 Pro , Aug 2, 2021 :
    Could be either a small piece of debris in the contact somewhere either on either end of the charge cable, the charger or phone which is not visible to the eye. Unplug the charger and try cleaning all ports as mentioned above with a dry clean toothbrush and lint free dry cloth or plastic toothpick carefully.

    If it's still happening after cleaning all ports on Cable, charger and phone. Then take it to a OnePlus approved service center and see if they can see what may be causing the issue.
     

    #2