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Desktop shortcuts disappear after reboot via OnePlus 9 Pro co-developed with Hasselblad


  1. #1
  2. Nipu_1998
    The Lab Reviewer - OnePlus Nord 2 May 16, 2021


    #2
    Caoimhín and the_o2 like this.
  3. the_o2
    OnePlus 9 Series Expert Community Expert May 16, 2021

    the_o2 , May 16, 2021 :
    Here a user have the similar issue
    https://forums.oneplus.com/threads/add-home-screen-pages-disappear-after-reboot.1433154/

    His issue was resolved by updating the OnePlus launcher app and then clearing it's storage data.
    You can try and see if it solves your issue too.
     

    #3
    Caoimhín and Aaron2017 like this.
  4. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member May 16, 2021

    Ghazala.Yasmeen , May 16, 2021 :
    We may have to check this further and have contacted you through personal conversation.

    Regards,
    Ghazala
     

    #4
  5. M1626268676437
    Cupcake Dec 18, 2021

    M1626268676437 , Dec 18, 2021 :
    WTF
    Fix this issue. It has happened on multiple OS versions on multiple phones.
    Not acceptable for a top tier device. Get your act together
     

    #5
  6. P1645782198404
    Cupcake Feb 25, 2022

    P1645782198404 , Feb 25, 2022 :
    I did these steps, now i lost all the apps i had on my homescreen, and have to reorganize all the apps, and still lost all the webpages i added to the homescreen
     

    #6
  7. tongjelly
    Cupcake May 17, 2022 at 8:58 PM

    tongjelly , via OnePlus 6T , May 17, 2022 at 8:58 PM :
    I am running on oxygen os 11.1.2.2
    Have the same problem of shortcuts disappearing bsince quite a while ago.
    I don't seem to be able to find the one plus launcher apps. And then how do I clear the cache?
    Please walk me through step by step.
     

    #7