Desktop shortcuts disappear after reboot via OnePlus 9 Pro co-developed with Hasselblad

  1. #1
  2. Nipu_1998
    The Lab Reviewer - OnePlus Nord 2 May 16, 2021

    Caoimhín and the_o2 like this.
  3. the_o2
    OnePlus 9 Series Expert Community Expert May 16, 2021

    the_o2 , May 16, 2021 :
    Here a user have the similar issue

    His issue was resolved by updating the OnePlus launcher app and then clearing it's storage data.
    You can try and see if it solves your issue too.

    Caoimhín and Aaron2017 like this.
  4. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member May 16, 2021

    Ghazala.Yasmeen , May 16, 2021 :
    We may have to check this further and have contacted you through personal conversation.


  5. M1626268676437
    Cupcake Dec 18, 2021

    M1626268676437 , Dec 18, 2021 :
    Fix this issue. It has happened on multiple OS versions on multiple phones.
    Not acceptable for a top tier device. Get your act together

  6. P1645782198404
    Cupcake Feb 25, 2022

    P1645782198404 , Feb 25, 2022 :
    I did these steps, now i lost all the apps i had on my homescreen, and have to reorganize all the apps, and still lost all the webpages i added to the homescreen

  7. tongjelly
    Cupcake May 17, 2022 at 8:58 PM

    tongjelly , via OnePlus 6T , May 17, 2022 at 8:58 PM :
    I am running on oxygen os
    Have the same problem of shortcuts disappearing bsince quite a while ago.
    I don't seem to be able to find the one plus launcher apps. And then how do I clear the cache?
    Please walk me through step by step.